Question 1

What is Hiwallet and how does it work?

Accepted Answer

Hiwallet is a Nigeria-focused Android loan app that lets individuals and micro-businesses apply for instant digital credit, verify their identity using BVN or NIN, and receive approved funds directly into a linked bank account. You download the app, sign up with your Nigerian mobile number, complete identity verification, then apply for a credit limit and, if approved, the loan is disbursed to your bank account.

Question 2

How much does Hiwallet cost?

Accepted Answer

Hiwallet is a paid loan service that charges interest on borrowed amounts, with a stated maximum APR of about 24% to 36% per year and a 0% service fee. You only pay the loan principal plus interest according to your approved terms.

Question 3

What countries does Hiwallet operate in?

Accepted Answer

Hiwallet operates in Nigeria. The service and eligibility are targeted at Nigerian residents with valid local bank accounts.

Question 4

How do I sign up for Hiwallet?

Accepted Answer

To sign up for Hiwallet, download the Hiwallet app from the Google Play Store, register with your active Nigerian mobile phone number, and complete the BVN/NIN identity verification process. After registration and verification, you can apply for a loan within the app.

Question 5

Does Hiwallet have a mobile app?

Accepted Answer

Yes, Hiwallet is available on Android. Get Hiwallet on Google Play for Android.

Question 6

Who is Hiwallet best suited for?

Accepted Answer

Hiwallet is best suited for Nigerian individuals and micro-business owners who need short-term digital credit without providing collateral. It is particularly aimed at users who want quick online loan applications and disbursement to a bank account.

Question 7

How do I contact Hiwallet support?

Accepted Answer

You can contact Hiwallet support by emailing services@hiwalletng.com. The app store listing also provides an office address in Ojodu, Lagos State, Nigeria, for regulatory or in-person inquiries.

Question 8

Does Hiwallet have a plan for teams or businesses?

Accepted Answer

Hiwallet offers loans to both individuals and micro-businesses, but it does not advertise separate multi-user team or enterprise plans. Each borrower applies and manages their own credit limit through their personal account.

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