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One business number with smart routing and AI call notes
Euphoria
A cloud PBX and VoIP contact centre for South African businesses to manage calls across apps, browser, and desk phones with routing, recording, and reporting.
Euphoria Product Overview
Is Euphoria Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- South African businesses
- Support call teams
What It Does Well
- Cloud phone system
- Contact centre calling
Things to Check
- South Africa numbers
- Desk phone support
About Euphoria
Euphoria Telecom is a South Africa-focused cloud PBX (VoIP) phone system and hosted contact centre service for businesses that need business calling, call handling, and team management across one or many sites.
Key capabilities include:
- Call routing and self-service with IVR menus, call queues, ring groups, after-hours routing, and voicemail-to-email
- Call quality and performance oversight with call recording, real-time call monitoring, plus analytics and reporting for call trends and agent performance
- Multi-device and multi-branch support to run one phone system across mobile apps, a browser phone, and compatible desk phones, including centralised management for multi-site organisations
- Integrations with Zendesk, Zoho, Freshdesk, and Microsoft Teams; the Enterprise plan also lists API access for custom integration work
Available on Web (browser phone) and via mobile apps (Android and iOS).
Target users include South African SMEs, corporates, and contact centres that want month-to-month telephony and customer support calling without long-term contracts.
Notable in the local market context, the service is described as developed, operated, and supported in South Africa, with pricing in rand and plans starting at R65 per extension/month (excluding VAT). The website also states it is trusted by 6,000+ South African businesses and has operated since 2010.
Euphoria Facts
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Official Links
What it does
Pricing & Fees
Variable pricingPer extension per month (ex VAT): Express R65, Enterprise R85, Call Buster R185. Contact centre from R295 per user per month. Once-off setup fee of R1,500 (waived before 1 Dec 2026).
As of Oct 21, 2026, Euphoria is rated 4.0 on the App Store from 1 review and 3.5 on Google Play from 116 reviews with 10K+ installs.
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Frequently Asked Questions About Euphoria
Euphoria is a cloud-based business phone system and hosted contact centre for South African businesses. It routes business calls through the cloud, so teams can use mobile apps, a browser phone, or compatible desk phones.
Cloud PBX plans start at R65 per extension per month, excluding VAT. Enterprise costs R85 and Call Buster R185 per extension per month; contact-centre service starts at R295 per agent per month. Plans are month-to-month, and setup or optional extras may add costs.
Euphoria serves businesses in South Africa.
Choose a plan and extensions using the pricing or cost-calculation options on Euphoria’s website, then submit your order or request a quote. You can also call 087 222 9911.
Yes. Euphoria offers mobile apps for Android and iOS.
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