Question 1

What is Digital Virgo and how does it work?

Accepted Answer

Digital Virgo is a B2B mobile payment and digital monetization platform that connects telecom operators, merchants, and media companies so they can offer alternative payment methods like direct carrier billing, mobile wallets, USSD, Premium SMS, and Premium Rate Numbers. It works by providing web-based platforms and a single API (through solutions such as DV PASS, DV CONTENT, DV TICKETING, DV LIVE, and DV CONTACT) that let partners enable billing, content distribution, ticketing, and interactive campaigns via telecom networks.

Question 2

How much does Digital Virgo cost?

Accepted Answer

Digital Virgo does not publish public pricing. As a B2B platform, commercial terms (such as revenue-sharing on carrier billing transactions) are negotiated directly with telecom operators, merchants, and media partners rather than shown on a price list.

Question 3

What countries does Digital Virgo operate in?

Accepted Answer

Digital Virgo operates in more than 60 countries worldwide, headquartered in Lyon, France, with 40+ offices globally. In Africa specifically, its own Offices and Coverage pages confirm office presence or live carrier-billing partnerships in Algeria, Botswana, Burkina Faso, Cameroon, Côte d'Ivoire, DR Congo, Egypt, Ethiopia, Gabon, Ghana, Guinea, Libya, Madagascar, Mali, Mauritius, Morocco, Nigeria, Senegal, South Africa, Sudan, and Tunisia.

Question 4

How do I sign up for Digital Virgo?

Accepted Answer

To start working with Digital Virgo, you typically need to contact their sales or business team to discuss your use case and set up a B2B partnership rather than signing up through a self-service form. You can reach out via their contact email addresses or website contact forms to initiate onboarding and integration discussions.

Question 5

Does Digital Virgo have a mobile app?

Accepted Answer

No, Digital Virgo does not provide a consumer-facing mobile app, and its core services are delivered through web-based platforms and API integrations for businesses. End users typically access services enabled by Digitalvirgo via their telecom operators or the merchants' own apps and channels.

Question 6

Who is Digital Virgo best suited for?

Accepted Answer

Digital Virgo is best suited for telecom operators, OTT and digital service providers, content and media companies, merchants and brands, charities and public institutions, and IoT/M2M service providers that need to enable alternative mobile payments and mobile-first engagement for their end users.

Question 7

How do I contact Digital Virgo support?

Accepted Answer

You can contact Digital Virgo support or sales by emailing communication@digitalvirgo.com, contact@digitalvirgo.com, or contact@dvpayment.lt, or by using the contact forms available on their website. For specific projects or regions, you may be directed to the appropriate local office or team.

Question 8

Does Digital Virgo have a plan for teams or businesses?

Accepted Answer

Yes, Digital Virgo is designed as an enterprise solution for teams and businesses, including telcos, digital merchants, media companies, charities, and public institutions. Engagements are typically structured as B2B partnerships rather than individual user plans.

Question 9

Does Digital Virgo offer an API or integrations?

Accepted Answer

Yes, Digital Virgo offers integrations via a single API, notably through its DV PASS payment hub that connects merchants and telecom operators to enable carrier billing, mobile wallets, and other local payment methods. It also integrates with telecom billing systems and messaging channels (such as SMS, voice, USSD, and RCS) to support ticketing, interactive campaigns, and audience engagement, although there is no publicly accessible API documentation portal listed.

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