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A web-based ISP customer portal that lets residential and business users manage accounts, submit support tickets, and access help articles.
Cool Ideas is an internet service provider (ISP) that serves residential customers and businesses with connectivity services, plus web portals for account and support management.
Key capabilities include:
Available on Web.
Target users include B2C ISP subscribers who need self-service account access and support, plus B2B customers and network partners who interact via peering and network operations contacts.
Notable context: the organization appears in PeeringDB under ASN 37680, with documented peering and operational contact roles, which helps network partners and businesses identify the correct technical and escalation contacts.
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