Question 1

What is Branch and how does it work?

Accepted Answer

Branch is a workforce payments platform that enables businesses to pay W-2 and 1099 workers quickly and flexibly, including cashless tips, reimbursements, earned wage access, and paycard alternatives, all from one platform without pre-funding. You sign up through your employer, access a free digital wallet with a fee-free checking account and optional debit card, and use it to receive up to 50% of your pay ahead of payday (max $1,000), spend, save, or transfer funds.

Question 2

What countries does Branch operate in?

Accepted Answer

Branch operates primarily in Nigeria.

Question 3

How do I sign up for Branch?

Accepted Answer

Sign up through your employer or company partner; download the Branch app, create an account, and link it to receive payments. Branch provides a free digital account and Mastercard debit card.

Question 4

Does Branch have a mobile app?

Accepted Answer

Yes, Branch is available on Android. Get Branch on Google Play for Android.

Question 5

Who is Branch best suited for?

Accepted Answer

Branch is best suited for businesses paying W-2 and 1099 workers, especially in industries like hospitality, retail, healthcare, and finance, and for workers seeking fast access to earnings and financial tools.

Question 6

How do I contact Branch support?

Accepted Answer

Contact Branch support through your employer or the app's help section; businesses can reach out via the platform's admin hub.

Question 7

Does Branch have a plan for teams or businesses?

Accepted Answer

Yes, Branch offers scalable plans for businesses and teams through its Pay Admin hub, which is customizable for organizations.

Question 8

Does Branch offer an API or integrations?

Accepted Answer

Yes, Branch offers a third-party integrations with HCM, payroll, tax, time and attendance systems, and other platforms.

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