Question 1

What is Bictorys and how does it work?

Accepted Answer

Bictorys is an omnichannel payment platform for merchants in Senegal and Francophone West Africa that lets you accept mobile money (Orange Money, Wave) and bank card payments (Visa, Mastercard) online, in store, and remotely from a single interface. You can use it via web dashboard, mobile apps, e commerce plugins, and APIs to collect payments, generate payment links and invoices, and manage transactions across channels.

Question 2

What countries does Bictorys operate in?

Accepted Answer

Bictorys operates primarily in Senegal, where it is headquartered in Dakar, and also has an active presence in Côte d’Ivoire, including Abidjan. Its services are positioned for businesses across Francophone West Africa.

Question 3

How do I sign up for Bictorys?

Accepted Answer

You can sign up for Bictorys by creating a merchant account through its online registration page linked from the main website or public sign up links, then following the onboarding steps to activate your account. Once registered, you can access the dashboard, configure payment methods, and start accepting payments.

Question 4

Does Bictorys have a mobile app?

Accepted Answer

Yes, Bictorys has mobile apps for both Android and iOS. You can download the Bictorys app from the Google Play Store and the Apple App Store to manage and perform transactions from your phone.

Question 5

Who is Bictorys best suited for?

Accepted Answer

Bictorys is best suited for businesses and merchants that need to accept and manage customer payments via mobile money and bank cards, such as e commerce stores, physical retailers, schools, and service providers in Senegal and Francophone West Africa. It is particularly useful for those wanting unified payment collection across online, in person, and remote channels.

Question 6

How do I contact Bictorys support?

Accepted Answer

You can contact Bictorys support by email at support@bictorys.com, and other general inquiries can be sent to info@bictorys.com or contact@bictorys.com. Phone contact details are also shared in Bictorys public profiles and app listings.

Question 7

Does Bictorys have a plan for teams or businesses?

Accepted Answer

Yes, Bictorys is designed for teams and businesses, offering merchant accounts, dashboards, and tools for organizations to accept payments and manage collections. Its features, integrations, and APIs are tailored to business use rather than individual consumer accounts.

Question 8

Does Bictorys offer an API or integrations?

Accepted Answer

Yes, Bictorys offers a public API. View the official Bictorys API documentation for endpoints, authentication, and integration guides.

Question 9

What popular product is Bictorys an African alternative to?

Accepted Answer

Bictorys is an African-built alternative to Glocash and Stripe.

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