Question 1

What is Jeko and how does it work?

Accepted Answer

Jeko is a merchant payments platform for businesses in Côte d’Ivoire. It lets you accept Mobile Money, bank cards, and PI-SPI QR code payments in-store or online, with instant settlement and reporting.

Question 2

What countries does Jeko operate in?

Accepted Answer

Jeko operates primarily in Côte d’Ivoire.

Question 3

How do I sign up for Jeko?

Accepted Answer

To sign up for Jèko, download the Jeko Business app from the Google Play Store or Apple App Store, and then follow the prompts to create your merchant account with your basic business information.

Question 4

Does Jeko have a mobile app?

Accepted Answer

Yes, Jeko is available on iOS and Android. You can download Jeko on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Jeko best suited for?

Accepted Answer

Jeko is best suited for merchants and businesses in Côte d’Ivoire, especially boutiques, restaurants, hotels, service providers, SMEs, and larger enterprises that need to accept digital payments.

Question 6

How do I contact Jeko support?

Accepted Answer

You can contact Jeko at hello@jeko.africa or apps@jeko.africa.

Question 7

Does Jeko have a plan for teams or businesses?

Accepted Answer

Yes. Jeko offers business use with a web dashboard and merchant tools, but no specific team plan details are available.

Question 8

Does Jeko offer an API or integrations?

Accepted Answer

Yes, Jeko offers a public API. View the official Jeko API documentation for endpoints, authentication, and integration guides.

Question 9

What popular product is Jeko an African alternative to?

Accepted Answer

Jeko is an African-built alternative to Square and Stripe.

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