AXA Crédit

AXA Crédit is a Morocco-based consumer credit service for individuals who want to simulate and request financing for personal or family projects.

Key capabilities include:

• Online credit simulation to choose a project type, set the amount (Dhs) and duration (months), and view an estimated monthly payment (displayed excluding DI insurance fees) before submitting a request.
• Multiple credit offers tailored to common needs, including Crédit personnel, Crédit auto, Crédit voyage, Crédit études, Crédit équipement, and Crédit travaux.
• Promotions page featuring offers such as Ramadan and Offre Exclusive.
• Customer information and policies via an FAQ covering items such as 10% TVA on credit operations (since 2006), an 8-day cancellation window, early repayment (payment possible between the 10th and 20th of the month), and no management fees except for late payments or contract changes.

Available on Web via axacredit.ma, with contact options through an agency network locator, a call center (0802 00 20 40), and a request-a-callback form.

Target audience: B2C consumers in Morocco seeking financing for vehicles, travel, education, household equipment, or home improvement work.

Notable in the Moroccan market for combining a self-serve loan simulator with offline support through agencies and a call center, plus active updates through social channels (Facebook, Instagram, LinkedIn, YouTube).