Question 1

What is Alexforbes and how does it work?

Accepted Answer

Alexforbes is a web-based financial services platform offering independent advice, retirement and investment products, and a secure portal for individuals, employers, and retirement funds. You access it via https://www.alexanderforbes.co.za to use AF Connect for managing personal details, investments, documents, and claims; get free quotes and start online investments in products like living annuities, retirement annuities, preservation funds, tax-free savings accounts, global equity investments, lump sum investments, monthly plans, and Crowdvest; and receive financial advice on retirement planning, goals, tax and estate planning, insurance, and investments.

Question 2

What countries does Alexforbes operate in?

Accepted Answer

Alexforbes operates in South Africa, Namibia, Botswana, and the Channel Islands (Jersey).

Question 3

How do I sign up for Alexforbes?

Accepted Answer

You can register for AF Connect or AF+ through the secure portals on the website, such as https://plus.alexforbes.com/Identity/Account/Register for AF+ or by logging into https://online.alexforbes.com for account migration and access.

Question 4

Does Alexforbes have a mobile app?

Accepted Answer

Yes, Alexanderforbes offers mobile apps: Alexforbes Invest on Android (Google Play) and iOS (App Store), plus a portfolio and profile app on Android.

Question 5

Who is Alexforbes best suited for?

Accepted Answer

Alexforbes is best suited for individuals managing retirement and personal investments (B2C), and employers and retirement funds needing consulting and administration services (B2B).

Question 6

How do I contact Alexforbes support?

Accepted Answer

You can send an email to info@alexforbes.com or call 0860 100 333 for support.

Question 7

Does Alexforbes have a plan for teams or businesses?

Accepted Answer

Yes, Alexforbes offers services for businesses, employers, and retirement funds, including consulting, administration, and B2B support through the platform.

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