Question 1

What is Franc and how does it work?

Accepted Answer

Franc is a South African investment app that helps users save and invest towards real-life goals like holidays, house deposits, or retirement using a robo-advisor. You set a financial goal in the app, the robo-advisor recommends a strategy with top-performing low-cost funds such as Allan Gray Money Market or Satrix 40 ETF, and you invest any amount with no minimums through the app.

Question 2

What countries does Franc operate in?

Accepted Answer

Franc operates in South Africa.

Question 3

How do I sign up for Franc?

Accepted Answer

Download the Franc app from Google Play or the App Store, set up your profile, tell the app your financial goal, and follow the prompts to make your first investment securely.

Question 4

Does Franc have a mobile app?

Accepted Answer

Yes, Franc has a mobile app available on Android via Google Play and iOS via the App Store.

Question 5

Who is Franc best suited for?

Accepted Answer

Franc is best suited for South Africans wanting simple, low-cost investing for personal goals like holidays, property, retirement, or children's education, as well as businesses seeking automated corporate cash management, treasury optimization, and employee financial wellness benefits with no minimum investments.

Question 6

How do I contact Franc support?

Accepted Answer

Pro account holders can book an appointment for a call with support through the app. You can also contact them via help@franc.app.

Question 7

Does Franc have a plan for teams or businesses?

Accepted Answer

Yes, the Franc Hustle account is designed for businesses or freelancers, offering features like one hustler's goal.

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