Question 1

What is achievePayroll and how does it work?

Accepted Answer

achievePayroll is a cloud-based payroll and HR management solution for Ghanaian businesses that automates the full payroll cycle, from managing employee records to generating statutory reports like GRA PAYE and SSNIT. You set up your company (including importing existing Excel payroll sheets), process payroll in the browser, and employees can access payslips and manage their own details through an Employee Self-Service (ESS) app.

Question 2

How much does achievePayroll cost?

Accepted Answer

achievePayroll is positioned as a free payroll software without a price tag, aimed at helping businesses move away from spreadsheets, outsourcing, and cash payments. There is no published subscription pricing, and usage of the core payroll platform is described as free of charge.

Question 3

What countries does achievePayroll operate in?

Accepted Answer

achievePayroll is built for and operates in Ghana, with functionality and statutory reporting tailored specifically to Ghanaian laws and regulations. There is no indication that it currently supports payroll operations in other countries.

Question 4

How do I sign up for achievePayroll?

Accepted Answer

You can sign up for achievePayroll by visiting the website and requesting access or a demo of the cloud payroll platform, then completing the onboarding process to set up your company and import any existing payroll data (such as Excel sheets). If needed, you can also reach out to the sales team by email to start the signup and onboarding process.

Question 5

Does achievePayroll have a mobile app?

Accepted Answer

achievePayroll offers an Employee Self-Service (ESS) app that employees can use on their phones or laptops to view payroll history, download payslips, update personal details, and track leave. The specific mobile platforms (Android or iOS) are not clearly listed, but the ESS experience is available on mobile devices.

Question 6

Who is achievePayroll best suited for?

Accepted Answer

achievePayroll is best suited for Ghana-based businesses that need to run payroll and manage basic HR records, particularly CFOs, controllers, accountants, HR managers, and finance administrators. It is designed for organizations that want automated Ghana-compliant payroll, statutory reporting, and self-service access for employees.

Question 7

How do I contact achievePayroll support?

Accepted Answer

You can contact achievePayroll support by emailing sales@achievepayroll.com, where the team can assist with onboarding, product questions, and ongoing payroll support. The company also provides access to in-house payroll professionals for more specialized assistance.

Question 8

Does achievePayroll have a plan for teams or businesses?

Accepted Answer

Yes, achievePayroll is specifically designed for teams and businesses, supporting multi-employee payroll processing, HR records management, and employee self-service across the organization. It is used by hundreds of businesses in Ghana that have moved from outsourced payroll, Excel, and cash payments to this cloud-based solution.

Question 9

What popular product is achievePayroll an African alternative to?

Accepted Answer

achievePayroll is an African-built alternative to Gusto and QuickBooks.

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