Question 1

What is Zap and how does it work?

Accepted Answer

Zap is a non-custodial crypto exchange and wallet platform that lets users trade cryptocurrencies for fiat or other cryptos while keeping full control of their funds. Users select a token to exchange, enter the amount, review the rate, and complete the swap directly from their own wallet.

Question 2

How much does Zap cost?

Accepted Answer

Zap is free to download and charges no account maintenance fees, making its money instead through a small, variable percentage fee embedded within the crypto-to-fiat swap exchange rates.

Question 3

What countries does Zap operate in?

Accepted Answer

Zap operates primarily in Nigeria, focusing on converting cryptocurrencies directly into local Naira (NGN) bank accounts.

Question 4

How do I sign up for Zap?

Accepted Answer

To sign up, download the app from the iOS App Store or Google Play Store, enter your email address, and create a secure password to generate your non-custodial wallet.

Question 5

Does Zap have a mobile app?

Accepted Answer

Yes, Zap is available on iOS and Android. You can download Zap on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Zap best suited for?

Accepted Answer

Individual users in Africa looking to trade crypto securely without giving up custody of their funds.

Question 7

How do I contact Zap support?

Accepted Answer

You can contact Zap support by emailing support@zap.africa or by using the live chat feature built directly inside the mobile application.

Question 8

What popular product is Zap an African alternative to?

Accepted Answer

Zap is an African-built alternative to Binance, BingX, Bitget, Bybit, Coinbase, Crypto.com, Gate, KuCoin, and OKX.

Discover Products, Get Discovered.