A Zambian commercial bank offering personal, business, and corporate banking with internet banking, mobile apps, self-service portals, forex rates, and support.

Zanaco Product Overview

Is Zanaco Right for You?

Liners prepares and updates these highlights as product information changes. Editorial standards

Best For

  • Everyday banking
  • Small businesses

What It Does Well

  • Personal banking accounts
  • Business banking accounts

Things to Check

  • Branch and ATM access
  • Mobile app features

About Zanaco

Screenshot of Zanaco website

Zambia National Commercial Bank PLC (Zanaco) is a commercial banking provider in Zambia, serving retail customers, SMEs, and corporate clients through its website and digital banking channels.

Key digital capabilities and services include:

  • Internet banking for account access and banking tasks via an online login portal (with both new and old internet banking options listed).
  • Mobile banking app for on-the-go banking, with official downloads linked for Android and iOS.
  • Self-service portals for common customer and business workflows, including KYC self-upload, a loans portal, international and domestic payment tracking, a customer self-service OTP portal, tax payment (Smart Pay), PayFlex, a government securities trading portal, and an iSupplier portal.
  • Product and service information across personal, private, business, and corporate and investment banking, plus vehicle and asset finance, solar finance, treasury and investment management, and green finance, supported by customer guides, tariff guides, and foreign exchange rates published online.

Available on Web, Android, and iOS.

Target users include retail banking customers, Zee Women’s Banking customers, SMEs, and corporate and public sector organisations that need day-to-day banking, financing, digital payments support, and access to self-service banking tools.

Notable in the Zambian market for providing multiple dedicated online portals for banking and operations (KYC, loan access, payment tracking, tax payments, and securities trading), and for offering 24/7 WhatsApp chatbot support (Coco) alongside published branch and complaint-handling information.

Zanaco Facts

Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source data
Operates In
Social Links
African alternative to
Pricing & Fees
Variable pricingZanaco’s pricing varies by product, with account fees ranging from ZMW 4 to ZMW 200 per month, while its Digital Micro Business Account costs ZMW 50 per month.

As of Nov 2, 2026, Zanaco is rated 2.0 on the App Store from 7 reviews and 3.5 on Google Play from 3.3K reviews with 500K+ installs.

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Zanaco Funding History

Liners compiles funding history from company announcements, investor records, and trusted reporting. We refresh it as new rounds are confirmed. How we source data

Zanaco has 1 recorded funding event. The latest was Debt Financing in Dec 2022.

Total Raised:
Undisclosed
Latest Round:
Debt Financing

Zanaco Investors & Funding Rounds

Debt Financing$50MDec 2022

Zanaco Founders & Leadership Team

Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. How we source data
Chali Mwefyeni
Henry Chrm
Henry ChrmC-Suite

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Latest Zanaco News & Updates

Liners collects product news from official company updates and trusted publications. We refresh coverage as new articles are published. How we source data

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Jobs at Zanaco

TitlePosted
Business AnalystOct 30, 2026

Frequently Asked Questions About Zanaco

Zanaco is Zambia National Commercial Bank, a Zambian commercial bank that offers personal, business, and corporate banking through its website and digital channels. It works through internet banking, a mobile app, self-service portals, branch services, and customer support.

Zanaco operates in Zambia.

You can sign up through Zanaco’s website or digital banking channels, but the exact registration steps are not clearly specified in the available information. If you need to get started, Zanaco also provides branch and support contact details.

Yes, Zanaco is available on iOS and Android. You can download Zanaco on the App Store for iPhone, or get it on Google Play for Android.

Zanaco is best suited for retail customers, SMEs, corporate clients, and public sector organizations in Zambia. It also serves personal, private, business, and investment banking users.

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