Question 1

What is Yoyo Rewards and how does it work?

Accepted Answer

Yoyo Rewards is a loyalty, gift card, and rewards platform for issuing, delivering, redeeming, and reconciling digital rewards. It also supports bank card-linked loyalty through API integrations.

Question 2

What countries does Yoyo Rewards operate in?

Accepted Answer

Yoyo Rewards primarily operates in South Africa. It also has bank card-linked loyalty pilots in some European markets, but its core commercial focus is South Africa.

Question 3

Who is Yoyo Rewards best suited for?

Accepted Answer

Yoyo Rewards is best suited for South African enterprises and merchants, including retailers, restaurant groups, telecoms, banks, and other businesses running loyalty or rewards programmes. It is also suited to B2B2C platforms that need a reward catalogue and redemption network.

Question 4

How do I contact Yoyo Rewards support?

Accepted Answer

You can contact Yoyo Rewards at help.integrations@yoyogroup.com.

Question 5

Does Yoyo Rewards have a plan for teams or businesses?

Accepted Answer

Yes, Yoyo Rewards is built for business use, including enterprise retail, small merchants, and rewards programmes for commercial teams. It supports integrations and operating workflows for merchants and enterprises.

Question 6

Does Yoyo Rewards offer an API or integrations?

Accepted Answer

Yes, Yoyo Rewards offers an API and integrations through its developer portal. It includes documentation for voucher issuing, gift card issuing, redemption, and loyalty earn flows.

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