Question 1

What is YEGOMOTO and how does it work?

Accepted Answer

YEGOMOTO is a platform for motorcycle taxis in Rwanda that equips motos with a YEGOMOTO Meter to calculate fares based on distance and time, provide real-time navigation, and enable cashless payments via prepaid Tap & Pay NFC cards linked to mobile wallets. It brings transparency, fairness, and efficiency to the informal moto taxi industry by ending price haggling and supporting drivers with jobs and accountability.

Question 2

What countries does YEGOMOTO operate in?

Accepted Answer

YEGOMOTO operates in Rwanda, with services launched in Kigali and plans to extend nationwide.

Question 3

How do I sign up for YEGOMOTO?

Accepted Answer

You can contact YEGOMOTO support via email at 9191@yegomoto.com or call +250 783 91 91 91 / +250 786 41 91 91.

Question 4

Does YEGOMOTO have a mobile app?

Accepted Answer

Yes, YEGOMOTO is available on iOS and Android. You can download YEGOMOTO on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is YEGOMOTO best suited for?

Accepted Answer

YEGOMOTO is best suited for motorcycle taxi drivers and passengers in Rwanda seeking metered, transparent rides without haggling, especially those using feature phones for USSD-based Tap & Pay.

Question 6

How do I contact YEGOMOTO support?

Accepted Answer

You can sign up by downloading the YEGOMOTO app when available and creating an account with your personal details, including your phone number, name, and email address.

Question 7

Does YEGOMOTO have a plan for teams or businesses?

Accepted Answer

Yes, YEGOMOTO has a corporate/business account option for teams or organizations through its corporate portal, which allows businesses to manage rides via a dedicated account.

Question 8

What popular product is YEGOMOTO an African alternative to?

Accepted Answer

YEGOMOTO is an African-built alternative to Uber.

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