Question 1

What is Whatadeal Stores and how does it work?

Accepted Answer

Whatadeal Stores is a web based e commerce platform that lets African SMEs and individual vendors create a branded online store, manage products, orders, and customers, accept online payments, and optionally list on a shared marketplace to reach more buyers. You set up your store, configure payment and shipping, then sell through your own storefront and the central Whatadeal marketplace if you choose.

Question 2

How much does Whatadeal Stores cost?

Accepted Answer

Whatadeal Stores uses a freemium subscription model with a free Starter plan and paid monthly plans: Basic at ₦5,000 per month, Standard at ₦10,000 per month, and Pro at ₦20,000 per month. Multi month options with discounted pricing are also available on the pricing page.

Question 3

What countries does Whatadeal Stores operate in?

Accepted Answer

Whatadeal Stores is built for vendors across Africa and specifically lists a Lagos, Nigeria address, indicating primary operation in Nigeria and broader African markets. You can use the platform as long as you can operate and receive payments within its supported African payment and logistics context.

Question 4

How do I sign up for Whatadeal Stores?

Accepted Answer

You can sign up for Whatadeal Stores by visiting the Whatadeal Stores website, creating an account, then following the prompts to set up your store, add products, and configure payment and shipping options. The process is guided so you can start selling once these steps are completed.

Question 5

Who is Whatadeal Stores best suited for?

Accepted Answer

Whatadeal Stores is best suited for small and medium businesses in Africa, such as boutiques, fashion entrepreneurs, and other merchants that want a hosted online store with payments, order tracking, and marketplace exposure. It also works for individual vendors who need a simple way to sell products online under their own brand.

Question 6

How do I contact Whatadeal Stores support?

Accepted Answer

You can contact Whatadeal Stores support by emailing support@whatadeal.africa. Additional contact details may be available on the website’s contact or help pages.

Question 7

Does Whatadeal Stores have a plan for teams or businesses?

Accepted Answer

Yes, Whatadeal Stores offers plans suitable for teams and businesses, including features like staff accounts on Basic and higher tiers and outlets management on the Standard plan. All plans, from the free Starter to the Pro plan, are designed with business use in mind.

Question 8

Does Whatadeal Stores offer an API or integrations?

Accepted Answer

Whatadeal Stores does not advertise a public API or developer portal for the Stores product, and no official API documentation is available. It focuses on built in e commerce and payments features rather than extensible API integrations.

Question 9

What popular product is Whatadeal Stores an African alternative to?

Accepted Answer

Whatadeal Stores is an African-built alternative to Shopify.

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