Urban Utilities

Urban Utilities provides uSOFT, a full-stack property utility management software and portal for property owners, landlords, management agents, utility suppliers, solution partners, and tenants managing utility data across South African properties.

Key capabilities include:

• Utility data in the cloud for live access to consumption and property utility information.
• Meter reading management that supports manual readings and integrations with IoT and AMR meters and concentrators for automatic data collection across electricity and water infrastructure.
• Council account workflows covering council account management, billing and payments, and council account disputes processes.
• Infrastructure monitoring and controls, including tank level management and geyser management with built-in burst warnings, plus support for renewable energy solutions.

Available via web applications (portal access via urban.utilitiesonline.co.za). The company says the Urban Portal is also offered as iOS and Android apps, but no store links are published.

The platform targets multi-property and multi-stakeholder environments across residential, commercial, industrial, and retail utility management in South Africa.

Notable in the local context, it is positioned around South African municipal utility processes, with stated integration with South African councils and municipalities, plus compatibility with local and international utility equipment brands. It is operated by Urban Utilities (Pty) Ltd, part of the Full Circle Holdings group, from an office in Fourways, Johannesburg, and runs a partner program.