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Unicom360
A Zambia-focused unified communications platform for businesses to send bulk and transactional SMS, WhatsApp Business messages, and email via one dashboard and API.
Unicom360 Product Overview
Is Unicom360 Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Zambian businesses
- Customer support teams
What It Does Well
- SMS sending
- WhatsApp Business messaging
Things to Check
- WhatsApp approval process
- Sender ID setup
About Unicom360
Unicom360 is a Zambia-focused unified communications platform for businesses and developers that need to send transactional and marketing messages via SMS, WhatsApp Business, and email from one place.
Key capabilities include:
- Bulk and transactional SMS across Zambia, with stated direct connectivity to MTN, Airtel, Zamtel, and Zedmobile, plus custom sender IDs and delivery receipts.
- Official WhatsApp Business Platform access, including template management and support for template approval workflows.
- Bulk and transactional email, with API access for programmatic sending.
- Developer and enterprise integrations, including a unified API with REST options (supporting JSON and XML) and SMPP 3.4 binds for high-volume messaging; webhooks support delivery tracking, and the platform supports automatic routing and failover.
Available on Web dashboard and via API (documentation at https://api.unicom360.com/).
It targets B2B teams such as banks and fintechs, retail and e-commerce, healthcare providers, logistics companies, educational institutions, government organizations, and NGOs that send OTPs, alerts, reminders, confirmations, and campaign messages.
In the Zambian market, it is notable for its stated nationwide coverage across all major mobile networks, a published 99.8% uptime SLA, and pricing positioned as paid, including prepaid bundles and custom enterprise terms (WhatsApp billed per conversation per Meta pricing).
Unicom360 Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. Learn moreOperates In
What it does
Pricing & Fees
Variable pricingRecurring monthly prepaid bundles starting at ZMW 1,100.00 for the Starter plan and ZMW 10,000.00 for the Professional plan, alongside a custom postpaid Enterprise tier.
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Unicom360 Founders & Leadership Team
Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. Learn moreFrequently Asked Questions About Unicom360
Unicom360 is a Zambia-focused communications platform for sending transactional and marketing SMS, WhatsApp Business messages, and email. Businesses can use its web dashboard or connect their systems through one API, with delivery tracking available through webhooks.
Unicom360 uses paid prepaid bundles and custom enterprise pricing. Listed examples include ZMW 1,856 for a Starter plan with 1,000 messages and ZMW 17,400 for a Professional plan with 100,000 messages per month. Enterprise pricing is custom and postpaid, while WhatsApp is billed per conversation according to Meta’s pricing.
Unicom360 primarily operates in Zambia, with stated coverage across MTN, Airtel, Zamtel, and Zedmobile networks.
You can sign up through the Unicom360 website by creating an account. After signing up, you can top up a message bundle and send messages through the dashboard or API.
No. Unicom360 is available through a web dashboard and API. A verified Android or iOS mobile app is not available.
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