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Send SMS, WhatsApp, voice OTP, and IVR via one API
Africala
An enterprise communications platform for African businesses to send bulk SMS, voice, and WhatsApp messages via APIs for OTPs, alerts, and campaigns across 20+ countries.
Africala Product Overview
Is Africala Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- B2B customer messaging
- Fintech OTP sending
What It Does Well
- Bulk SMS sending
- Voice message blasts
Things to Check
- Country coverage list
- WhatsApp approval needed
About Africala
Africala is a cloud-based enterprise communications platform for African businesses that need reliable SMS, voice, and WhatsApp messaging for OTPs, transactional alerts, notifications, and marketing campaigns across multiple countries.
Key capabilities include:
- Bulk SMS and two-way SMS for high-volume messaging, customer replies, Unicode and long SMS, message scheduling, and sender ID management (where supported)
- Developer APIs and tools including RESTful APIs, SDKs (Node.js, Python, PHP, Java, Ruby, Go, C#, Swift), sandbox testing, and real-time webhooks for delivery status and events
- Voice and WhatsApp channels with Voice API, Voice OTP, IVR, call alerts, plus WhatsApp API, chatbot, and WhatsApp notifications
- Monitoring and optimization through delivery reports (DLRs), analytics dashboards (delivery and campaign performance), and intelligent routing with multi-channel fallback between SMS, Voice, and WhatsApp
Available via web dashboard and APIs.
It targets B2B teams such as banks and fintechs, e-commerce and logistics operators, healthcare providers, education institutions, retailers, and government organisations that require multi-country messaging workflows.
Africala is notable for its pan-African coverage (20+ countries) and direct connections to 50+ mobile network operators, plus local-market positioning that highlights Africa-based infrastructure, security and compliance claims (ISO 27001, GDPR), and licensing by ZICTA. Pricing is paid with a free trial and free test credits, with tiered plans (Starter, Business, Enterprise) and usage-based SMS pricing shown on the pricing pages.
Africala Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataOperates In
African alternative to
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Frequently Asked Questions About Africala
Africala is a cloud-based enterprise communications platform that lets you send bulk SMS, voice, and WhatsApp messages across African countries using a web dashboard and APIs. You create an account, get your API keys or use the dashboard, then send OTPs, alerts, notifications, and campaigns at scale with reporting and analytics.
Africala uses paid, usage-based pricing with tiered plans (Starter, Business, Enterprise) and per-SMS rates that vary by route, and it offers a free trial with test credits and no setup costs. Specific prices are shown on its pricing and demo pages (for example, per-SMS rates like around USD 0.0075/SMS for some routes), so you need to check those pages or request a quote for your volumes.
Africala operates across Africa with pan-African coverage in more than 20 countries. Explicitly supported markets include Nigeria, Kenya, South Africa, Egypt, Ghana, Tanzania, Uganda, Ethiopia, Morocco, Algeria, Senegal, Cameroon, Rwanda, Zambia, Zimbabwe, Botswana, Malawi, Mozambique, Sudan, Republic of the Congo, DR Congo, and Côte d’Ivoire.
You can sign up for Africala by creating an account through its online signup flow, starting from the main site or the dedicated signup page. The process is designed to take only a few minutes, after which you receive access to the dashboard, free test credits, and API credentials.
Africala does not currently offer a native mobile app for Android or iOS. You access the service through its web dashboard and APIs.
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