Question 1

What is Timemaster and how does it work?

Accepted Answer

Timemaster is a time and attendance software that automates employee timekeeping and payroll processes. It tracks when employees clock in and out, calculates wages, manages schedules, and generates detailed reports on attendance, tardiness, and overtime.

Question 2

How much does Timemaster cost?

Accepted Answer

Timemaster pricing starts at R15 per employee/month for its Lite plan, while other packages include options such as R410/month for small teams, R815/month for growing businesses, and R1,300/month for mid-sized organisations.

Question 3

What countries does Timemaster operate in?

Accepted Answer

Timemaster primarily operates in South Africa and is designed for South African businesses and labour compliance requirements.

Question 4

How do I sign up for Timemaster?

Accepted Answer

You can sign up by contacting Timemaster to request a demo and begin the onboarding process, as the website provides a demo request form rather than a self-service account registration.

Question 5

Does Timemaster have a mobile app?

Accepted Answer

Yes, Timemaster is available on iOS and Android. You can download Timemaster on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Timemaster best suited for?

Accepted Answer

Timemaster is designed for small to large businesses that need to automate timekeeping and attendance tracking, particularly those with multiple employees, varying shift patterns, and payroll integration requirements.

Question 7

How do I contact Timemaster support?

Accepted Answer

You can contact Timemaster support via email at glen@timemaster.co.za, phone at 021 712 7333 or 083 679 1311, or WhatsApp at 083 679 1311.

Question 8

Does Timemaster have a plan for teams or businesses?

Accepted Answer

Yes, Timemaster is built for team and business use. It supports an unlimited number of shifts, pay categories, departments, and jobs, and includes features like group editing, customized filters, and supervisor access controls.

Question 9

Does Timemaster offer an API or integrations?

Accepted Answer

Yes, Timemaster exports hours directly to more than thirty popular third-party payroll providers and offers bi-directional interfaces into numerous payroll and human resource systems.

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