An AI-powered messaging and customer engagement platform for banks, fintechs, and enterprises to deliver OTPs, alerts, campaigns, and support across SMS, voice, WhatsApp, and email.

Screenshot of Termii website

Is Termii right for you?

Best for

  • Banks and fintechs
  • Large B2B teams
  • OTP-heavy products
  • Customer support teams
  • Marketing campaign teams

What it does well

  • OTP delivery
  • Transaction alerts
  • WhatsApp messaging
  • Voice call alerts
  • Multi-channel messaging

Things to check

  • WhatsApp approval needed
  • Voice call reach
  • Email sending limits
  • AI bot setup effort
  • Pricing fit

Termii is an AI-powered messaging and customer engagement platform for banks, fintechs, enterprises, and digital businesses that need reliable delivery of OTPs, transaction alerts, compliance notifications, and customer communications.

Key capabilities include:

  • Switch (AI Delivery Intelligence) for sending verification codes and critical notifications via SMS, Voice, WhatsApp, Email, or TOTP, with real-time network intelligence, automatic routing through the best-performing telecom paths, and failover when networks degrade.
  • Engage for multichannel campaigns from one dashboard, including workflow automation, customer segmentation, message personalization based on behavior and engagement insights, and real-time analytics for delivery, engagement, and conversions.
  • Assist for customer support across channels in a single inbox, with AI agents, automated ticket routing and responses, and a shared knowledge base for consistent answers.
  • APIs for high-volume messaging to support low-latency traffic across channels, with global connectivity (connections in 180+ countries).

Available on Web (app.termii.com), Android and iOS (as Termii Go) and via API.

Designed for B2B teams in global banks, fintechs, e-commerce, public sector organizations, startups, and other high-volume digital services, with a strong focus on African markets.

Notable context: founded in 2017 with offices in Lagos (Nigeria) and Abidjan (Côte d’Ivoire), the platform reports processing 3B+ communication transactions, handling 3M+ daily API calls, and reaching 16M+ users monthly. It is also Y Combinator-backed (W20).

As of Jun 29, 2026, Termii is rated 5.0 on the App Store from 6 reviews and 4.0 on Google Play from 78 reviews with 50K+ installs.

Phone:+234 803 644 2972

Frequently Asked Questions About Termii

Recent Reviews for Termii

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M
musalamidu14780

NG · 4 reviews

May 31, 2026

My experience with Termii has been excellent, particularly in how reliably it handles critical business communications at scale. The platform makes it easy to deliver OTPs, transaction alerts, compliance messages, and customer notifications across multiple channels without delays or failures.

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