STS CRM

STS CRM is a cloud-based CRM platform built for businesses that want to manage the full customer lifecycle, from lead generation to sales, service, and payment follow-up.

Key capabilities include:

• Lead and contact management: capture leads, apply lead scoring, maintain contact profiles, account structures, and activity logs, plus notifications and alerting for follow-ups.
• Sales pipeline and deal tracking: manage deals with customer history context, track pipeline stages, and schedule calls, meetings, and field activities.
• Marketing automation: run marketing campaigns with mass mailings, build emails using templates, and capture demand using landing pages, web forms, and social CRM integrations.
• Operations and back office modules: connect CRM activity to finance and inventory (inventory sheets, customer account balances, variable price lists, payments and invoices, tax manager) and automate processes using workflow tools (process maps, cases manager, daily workflow, queue manager).

Available on Web, with mobile CRM access via iOS app (including a dedicated pharma-focused app).

Target users include B2B teams across sales, marketing, customer service, finance, and operations, including industry-specific setups for real estate and pharmaceutical organizations.

Notable in Egypt’s CRM market for its multi-hub approach (sales, marketing, service, real estate, pharmaceutical), along with published product stats such as 30 modules and 5 hubs, and locally listed support and contact channels in Cairo.