1LNKER

1LNKER is an agentic AI business operating system for MENA e-commerce brands that brings customer messaging, store operations, logistics, marketing, analytics, and financial reporting into one platform.

Key capabilities include:

• Unified messaging center that consolidates WhatsApp Business API, Instagram DMs, Facebook Messenger, SMS, email (webmail), and webchat into a single timeline for customer support and sales.
• Agentic AI assistant (Lina / Lnk Agent) for AI-managed customer service, AI conversational ordering, and a RAG-based AI brain trained on uploaded PDFs, Notion pages, and past support tickets.
• WhatsApp voice notes intelligence that transcribes and interprets Arabic and English voice notes (including Egyptian Arabic) to trigger order-related actions.
• E-commerce and logistics operations with store sync for WooCommerce, Shopify, and Salla, plus courier integrations such as Bosta (including 3PL tracking and auto airway bills) and Aramex, supporting workflows for COD verification, shipping updates, returns, and settlements.

Available on Web, Android, and iOS; the E-commerce Business plan lists Developer Panel and API access.

Designed for B2B teams at MENA online retailers and consumer brands, including customer support, logistics, marketing, and finance roles that need one place to manage conversations, orders, delivery status, and performance.

Notable for MENA-focused capabilities such as Arabic voice-note handling, WhatsApp-first workflows, and integrations commonly used in the region (for example Salla, Bosta, and Aramex), with paid subscriptions that include a 7-day free trial and pricing listed in EGP and USD plans.