Splynx

Splynx is an all-in-one ISP operations platform built for internet service providers (including WISPs) to manage billing, customer operations, and network control from a single system.

Key capabilities include:

• Billing and payments: Supports recurring and prepaid billing, invoicing, discounts and pro-rates, fees and tax management, multiple payment channels, and accounting integrations.
• Network management: Provides RADIUS, TR-069 ACS for device provisioning and remote management, IP address management (IPv4/IPv6), bandwidth management, network sites and maps, plus monitoring, backups, and change control.
• CRM and customer communications: Centralizes customer accounts and service details, tracks sales activity, and supports customer communication via email, SMS, calls, and WhatsApp, alongside a customer self-service portal.
• Support and operations: Includes ticketing (automatic ticket creation, workflows, notifications, performance reports), field-service scheduling (work orders, checklists, maps, technician mobile app), and inventory management (stock control, multi-location and supplier management).

Available on Web, Android, and iOS, with an Open API (API docs: https://api-doc.splynx.com/). Deployment options include cloud-hosted and on-premises.

Designed for B2B ISP teams that need a combined billing system, OSS/BSS tools, helpdesk, and provisioning workflows.

Notable for African teams evaluating ISP software, the website includes South African ISP success stories and a dedicated page for South African ISPs. Splynx also reports being used by 1,000+ ISPs in 100+ countries, offers a free trial, and publishes updates such as Splynx v6.0.