A Gmail-native shared inbox and visual workflow tool for teams running support, sales, orders, finance, and hiring inboxes, with boards, deadlines, and AI triage.

Sortd for Gmail Product Overview

Is Sortd for Gmail Right for You?

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Best For

  • South African teams on Gmail
  • Shared support inboxes

What It Does Well

  • Turns Gmail into boards
  • Assigns emails to owners

Things to Check

  • Works with your Gmail setup
  • Board views you need

About Sortd for Gmail

Screenshot of Sortd for Gmail website

Sortd for Gmail is a Gmail-native shared inbox and visual workflow tool for teams and individuals who manage work through email, especially shared addresses like support@, sales@, orders@, accounts@, and info@.

Key capabilities include:

  • Shared inbox management inside Gmail, with assigned owners, statuses, and deadlines on every conversation, plus team read/unread so an item stays unread for a person until they open it
  • Multiple workflow views over the same threads, including Message View (Gmail list with ownership), Board View (drag-and-drop lanes), Table View (spreadsheet-style across custom fields), and Deadline and Planner views for what is due and what is slipping
  • Operational workflows for teams, including custom fields, SLA rules, and CRM-style pipelines, plus template boards (Sales, Customer Support, Hiring, Projects, Billing, Orders) and email templates
  • AI triage and automation options, including Smart Status (Essentials plan), urgency and sentiment (Business plan), and an API plus MCP layer on Business for connecting external AI agents (REST endpoints via api.sortd.com; docs at docs.sortd.com)

Available on Web (inside Gmail), browser extension (Chrome Web Store), Android, iOS, and API (REST + MCP).

It fits customer support, sales and CRM, finance and operations, HR and hiring, client service, project coordination, and individual professionals who want Gmail-based task and follow-up tracking.

Notable in the African context, it is a verified Google Workspace app with 400,000+ signed up users and was selected for Google’s Startup Accelerator, with South Africa cited as its strongest verified African connection.

Sortd for Gmail Facts

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As of Oct 12, 2026, Sortd for Gmail is rated 5.0 on the App Store from 1 review and 2.6 on Google Play from 175 reviews with 10K+ installs.

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Sortd for Gmail Funding History

Liners compiles funding history from company announcements, investor records, and trusted reporting. We refresh it as new rounds are confirmed. How we source data

Sortd for Gmail has 1 recorded funding event. The latest was Venture (Round not Specified) in Jul 2019.

Total Raised:
Undisclosed
Latest Round:
Venture (Round not Specified)

Sortd for Gmail Investors & Funding Rounds

Venture (Round not Specified)UndisclosedJul 2019

Frequently Asked Questions About Sortd for Gmail

Sortd is a Gmail-native shared inbox and visual workflow tool that turns email conversations into trackable work items with owners, statuses, and deadlines, all inside Gmail. You install Sortd, connect it to your Google Workspace or Gmail account, then manage shared addresses (like support@ or sales@) using boards, tables, and planner views instead of forwarding chains and shared logins.

Sortd uses a subscription pricing model with a free-to-start option and a free trial. Published plans include Starter at $10 per user per month, Essentials at $16 per user per month, Business at $22 per user per month, and an upcoming Business Plus plan, with both monthly and annual billing options.

You can sign up for Sortd by going to the Sortd website, starting from the free-to-start option or trial, and connecting your Google Workspace or Gmail account. The setup does not require mailbox migration and typically does not require a credit card to get started.

Yes, Sortd has mobile apps available on both Android and iOS, alongside its web and browser extension experience inside Gmail. You can use these mobile apps to access your Sortd boards and workflows on the go.

Sortd is best suited for teams that manage work through shared Gmail inboxes, such as customer support, sales and CRM, finance and operations, HR and hiring, client service, and project coordination. It is also useful for individual professionals who want to manage tasks and follow-ups directly from Gmail.

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