Question 1

What is Sortd for Gmail and how does it work?

Accepted Answer

Sortd is a Gmail-native shared inbox and visual workflow tool that turns email conversations into trackable work items with owners, statuses, and deadlines, all inside Gmail. You install Sortd, connect it to your Google Workspace or Gmail account, then manage shared addresses (like support@ or sales@) using boards, tables, and planner views instead of forwarding chains and shared logins.

Question 2

How much does Sortd for Gmail cost?

Accepted Answer

Sortd uses a subscription pricing model with a free-to-start option and a free trial. Published plans include Starter at $10 per user per month, Essentials at $16 per user per month, Business at $22 per user per month, and an upcoming Business Plus plan, with both monthly and annual billing options.

Question 3

How do I sign up for Sortd for Gmail?

Accepted Answer

You can sign up for Sortd by going to the Sortd website, starting from the free-to-start option or trial, and connecting your Google Workspace or Gmail account. The setup does not require mailbox migration and typically does not require a credit card to get started.

Question 4

Does Sortd for Gmail have a mobile app?

Accepted Answer

Yes, Sortd has mobile apps available on both Android and iOS, alongside its web and browser extension experience inside Gmail. You can use these mobile apps to access your Sortd boards and workflows on the go.

Question 5

Who is Sortd for Gmail best suited for?

Accepted Answer

Sortd is best suited for teams that manage work through shared Gmail inboxes, such as customer support, sales and CRM, finance and operations, HR and hiring, client service, and project coordination. It is also useful for individual professionals who want to manage tasks and follow-ups directly from Gmail.

Question 6

How do I contact Sortd for Gmail support?

Accepted Answer

You can contact Sortd support by emailing team@sortd.com. Additional help resources may be available through the product’s website, including documentation and guides.

Question 7

Does Sortd for Gmail have a plan for teams or businesses?

Accepted Answer

Yes, Sortd offers plans designed for teams and businesses, including Essentials, Business, and the upcoming Business Plus plan that support shared inboxes, team workflows, and advanced features. These plans are intended for multi-user setups across functions like support, sales, and operations.

Question 8

Does Sortd for Gmail offer an API or integrations?

Accepted Answer

Yes, Sortd offers a public API. View the official Sortd API documentation for endpoints, authentication, and integration guides.

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