SMS Zedekaa

SMS Zedekaa is a web-based SaaS communications platform for African businesses that need to run SMS campaigns, send WhatsApp Business notifications, and deploy interactive USSD menus from a single dashboard and shared wallet.

Key capabilities include:

• SMS marketing and A2P messaging for bulk campaigns, transactional alerts, automated notifications, and OTP delivery, with custom Sender ID requests, audience segmentation, scheduled sends, and real-time delivery reporting (including delivery and open rate tracking).
• WhatsApp Business messaging via an official WhatsApp Business API setup, using Meta-approved templates for transactional notifications, targeted marketing, and automated customer support (including payment notifications and confirmations).
• Interactive USSD services with dynamic, customizable menus that work on any phone without internet access, supporting surveys, self-service workflows, live data collection, and voting.
• Developer integrations through documented REST APIs (SMS, WhatsApp, OTP, USSD, and campaigns) plus SMPP connectivity for high-volume messaging; sample code is provided in cURL, PHP, Node.js, and Python.

Available on Web (dashboard and extranet) and via API.

Target users include B2B teams across banking and fintech, e-commerce and retail, healthcare, education, public institutions, and NGOs that need customer notifications, authentication messages, and reach in low-connectivity environments.

What makes it notable in an African context is its focus on West and Central Africa with direct operator connections listed for Togo, Benin, Côte d’Ivoire, Senegal, Gabon, Niger, and Burkina Faso, plus a single rechargeable wallet that can fund SMS, WhatsApp, and USSD traffic using mobile money, cards, or PayPal.