Question 1

What is SmartHR Kenya and how does it work?

Accepted Answer

SmartHR Kenya is a cloud-based HR and payroll system built for Kenyan businesses that centralizes Kenya-compliant payroll, GPS attendance, leave, and employee records in one platform. You set up your company and employees, then payroll, attendance, leave approvals, and self-service actions all flow through the system so data updates automatically across HR and payroll.

Question 2

How much does SmartHR Kenya cost?

Accepted Answer

SmartHR Kenya is a paid subscription with tiered pricing: Starter (up to 25 employees) at KES 1,000 per month plus KES 50 per employee, Professional (up to 100 employees) at KES 3,000 per month plus KES 100 per employee, Business (up to 250 employees) at KES 6,500 per month plus KES 150 per employee, and Enterprise with custom pricing. Higher tiers include setup fees and additional features, and there is a 14-day free trial before paid use.

Question 3

What countries does SmartHR Kenya operate in?

Accepted Answer

SmartHR Kenya is designed and optimized for businesses operating in Kenya and supports Kenyan statutory rules and local workflows. It primarily serves organizations across Kenyan cities such as Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, and Nyeri.

Question 4

How do I sign up for SmartHR Kenya?

Accepted Answer

You can sign up for SmartHR Kenya by starting a 14-day free trial from the SmartHR Kenya website, then creating your company account and adding employees to begin using the system. No credit card is required for the trial, and you can upgrade to a paid plan afterward.

Question 5

Who is SmartHR Kenya best suited for?

Accepted Answer

SmartHR Kenya is best suited for Kenyan SMEs with roughly 10 to 200 employees, as well as larger organizations that need Kenya-compliant HR and payroll. It is particularly tailored for sectors such as security companies, NGOs, schools, construction, cleaning services, logistics and transport, and field sales.

Question 6

How do I contact SmartHR Kenya support?

Accepted Answer

You can contact SmartHR Kenya support by emailing info@smarthr.co.ke. Additional contact options may be available through the website’s contact or support pages.

Question 7

Does SmartHR Kenya have a plan for teams or businesses?

Accepted Answer

Yes, SmartHR Kenya offers multiple plans specifically for teams and businesses, including Starter, Professional, Business, and Enterprise tiers that scale with employee count and feature requirements. These plans support multi-branch management and company-wide HR and payroll workflows.

Question 8

Does SmartHR Kenya offer an API or integrations?

Accepted Answer

Yes, SmartHR Kenya offers API access on the Enterprise plan, which can be used for integrations with other systems. Public API documentation is not listed, so API details are typically provided to Enterprise customers as part of implementation.

Question 9

What popular product is SmartHR Kenya an African alternative to?

Accepted Answer

SmartHR Kenya is an African-built alternative to Gusto.

Discover Products, Get Discovered.