Question 1

What is Sendexa and how does it work?

Accepted Answer

Sendexa is a communication infrastructure platform that provides web tools and APIs for sending SMS, WhatsApp messages, emails, voice calls, USSD sessions, chat, and OTPs, as well as identity verification and fraud prevention. You connect your applications to Sendexa’s unified API or use the web dashboard to verify, engage, and notify customers across these channels in your workflows and campaigns.

Question 2

How much does Sendexa cost?

Accepted Answer

Sendexa uses a wallet-based pay-as-you-go pricing model. You sign up for free, receive free credits, then fund your Sendexa wallet to pay per use for messaging, voice, and other services; detailed per-channel pricing is listed on their pricing pages.

Question 3

What countries does Sendexa operate in?

Accepted Answer

Sendexa operates across multiple African markets, with services reaching more than 10 countries. The company is based in Ghana and focuses on African startups, SMEs, and enterprises communicating with customers across Africa and beyond.

Question 4

How do I sign up for Sendexa?

Accepted Answer

To sign up for Sendexa, go to the Sendexa website and create an account from the sign up or dashboard page. Registration is free, and once your account is created you receive free credits and can then fund your wallet to start sending messages and making calls.

Question 5

Does Sendexa have a mobile app?

Accepted Answer

Yes, Sendexa has a mobile app for Android that supports SMS and OTP functionality. You can download it from the Google Play Store; there is no verified information about an iOS app.

Question 6

Who is Sendexa best suited for?

Accepted Answer

Sendexa is best suited for African startups, SMEs, and enterprises that need APIs and tools for customer communication and verification. Typical users include teams in e‑commerce, banking and finance, healthcare, education, retail, government, marketing, and customer support.

Question 7

How do I contact Sendexa support?

Accepted Answer

You can contact Sendexa support by emailing hello@sendexa.co. They also promote 24/7 support, and additional contact options such as phone numbers are listed on their site and privacy/contact pages.

Question 8

Does Sendexa have a plan for teams or businesses?

Accepted Answer

Yes, Sendexa is designed for teams and businesses, offering APIs and a web dashboard for organizational use. It serves business customers from startups to large enterprises who need to manage communication and verification at scale.

Question 9

Does Sendexa offer an API or integrations?

Accepted Answer

Yes, Sendexa offers a public API. View the official Sendexa API documentation for endpoints, authentication, and integration guides.

Question 10

What popular product is Sendexa an African alternative to?

Accepted Answer

Sendexa is an African-built alternative to Twilio.

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