Question 1

What is SalesUnbox and how does it work?

Accepted Answer

SalesUnbox is a modular business software suite for African retailers and SMEs that brings inventory, online and POS sales, accounting, and CRM together in one connected system. You access it via the web and mobile apps to manage stock in real time, sell online and in person, track finances, and organize customer data and marketing from a single platform.

Question 2

How much does SalesUnbox cost?

Accepted Answer

SalesUnbox uses a subscription-based SaaS pricing model. Public messaging mentions pricing from about 2,000 NGN per month after a three‑month free trial for the toolbox offering, and annual plan tiers (such as Starter, Growth, Professional, Enterprise) for specific modules, with exact current pricing depending on which products you use and the size of your business.

Question 3

What countries does SalesUnbox operate in?

Accepted Answer

SalesUnbox is primarily focused on Nigeria and is built around Nigerian payment, banking, and delivery integrations. The team has stated plans to expand across Africa, with Kenya and Ghana mentioned as target markets, and there is interest from users in Ghana, Kenya, the UK, and Canada, but the core operations today are centered on Nigerian businesses.

Question 4

How do I sign up for SalesUnbox?

Accepted Answer

You can sign up for SalesUnbox by going to the SalesUnbox website and starting from the web app signup or getting access to the toolbox offering, then creating an account for your business. During signup you add your business details, set up locations and products, and can import existing records from spreadsheets as part of the onboarding.

Question 5

Does SalesUnbox have a mobile app?

Accepted Answer

Yes, SalesUnbox has mobile apps. It is available on Android and iOS so you can manage sales, payments, marketing, and operations on the move in addition to using the web app.

Question 6

Who is SalesUnbox best suited for?

Accepted Answer

SalesUnbox is best suited for African retail and SME businesses that move stock every day, such as retail stores and boutiques, supermarkets and grocery stores, pharmacies and health stores, warehouses and distributors, and multi‑location chains. It is designed for teams that need connected inventory, sales, accounting, and CRM workflows rather than separate disconnected tools.

Question 7

How do I contact SalesUnbox support?

Accepted Answer

You can contact SalesUnbox support by emailing hello@salesunbox.africa. Additional contact emails include hr@salesunbox.africa and ayodeji@salesunbox.africa, and there is also a support phone number listed with the Android app developer profile.

Question 8

Does SalesUnbox have a plan for teams or businesses?

Accepted Answer

Yes, SalesUnbox offers plans suitable for teams and businesses. The platform is built for multi‑user business accounts with role‑based access, multi‑location support, and subscription tiers that vary by module and operation size, including business‑oriented plans such as Starter, Growth, Professional, and Enterprise.

Question 9

Does SalesUnbox offer an API or integrations?

Accepted Answer

SalesUnbox offers multiple integrations with local and commerce tools, including Moniepoint, OPay, PalmPay, Kuda, Paystack, Flutterwave, Nomba, WooCommerce, Instagram, WhatsApp, and Fez Delivery. There is no publicly documented API or developer portal URL, so any API access would need to be confirmed directly with the SalesUnbox team.

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