Question 1

What is Rivia Clinics and how does it work?

Accepted Answer

Rivia Clinics is a tech-enabled, membership-based primary healthcare network in Ghana. It unifies healthcare financing and delivery into one seamless chain—so companies pay one annual fee to give employees instant, zero-out-of-pocket access to clinics, virtual care, and medications. Employees simply show their Rivia card at any Rivia Clinic and get seen the same day, with no claims to file or approvals to chase. With 7 clinic locations, 10+ in-house specialties, and free virtual care included, Rivia Clinics covers everything from doctor visits and pharmacy to dental, eye care, mental health, and procedures.

Question 2

How much does Rivia Clinics cost?

Accepted Answer

Rivia Clinics offers two payment plans. The Per Person plan costs GHS 1,500 per employee per year and unlocks GHS 4,000 in annual healthcare benefits per person—a 2.7× return on every cedi spent, with no billing or surprises during the year. The Company Budget plan lets you set your own budget; your employees use care, and you receive itemised bills per visit, payable within 14 days or at month-end. Free virtual care is included in both plans. There are no hidden fees, no claim forms, and no medical exclusions.

Question 3

What countries does Rivia Clinics operate in?

Accepted Answer

Rivia Clinics operates in Ghana and plans to expand to Nigeria, Côte d’Ivoire, and Kenya.

Question 4

How do I sign up for Rivia Clinics?

Accepted Answer

Visit riviaco.com, provide your employee count, select a plan, and choose a payment method like card, mobile money, or bank transfer. Your team can then access care immediately at Rivia Clinics or via free virtual care.

Question 5

Who is Rivia Clinics best suited for?

Accepted Answer

Rivia Clinics is best suited for small, medium, and growing businesses (SMBs) seeking simple healthcare access for employees, as well as individuals, families, and larger companies wanting an alternative to traditional insurance.

Question 6

Does Rivia Clinics have a plan for teams or businesses?

Accepted Answer

Yes, Rivia Clinics offers paid plans for teams and businesses, targeted mainly at SMBs, with options for larger companies.

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