Question 1

What is Raha Pesa and how does it work?

Accepted Answer

Mkulimapay, through its Raha Pesa app, is a mobile-based digital lending service that lets users in Kenya apply for personal, business, and emergency loans directly from their smartphones with quick approval and same-day disbursement. You download the app, create an account, apply for a loan amount and term, then receive funds to your mobile money account and repay over the agreed period within the app.

Question 2

How much does Raha Pesa cost?

Accepted Answer

Raha Pesa charges interest at competitive rates, but specific pricing details such as exact interest percentages, fees, or penalties are not disclosed publicly. You will see the cost of your loan, including rates and any applicable charges, in the app during the loan application process before you accept.

Question 3

What countries does Raha Pesa operate in?

Accepted Answer

Raha Pesa currently operates in Kenya. The Raha Pesa lending service and its loan products are tailored to the Kenyan market and regulated under Kenyan financial authorities.

Question 4

How do I sign up for Raha Pesa?

Accepted Answer

To sign up for the Raha Pesa service, you install the Android app from the Google Play Store, then register with your mobile number and required personal details and follow the in-app steps to create your account. After registration and verification, you can submit a loan application directly in the app.

Question 5

Does Raha Pesa have a mobile app?

Accepted Answer

Yes, Raha Pesa is available on Android. Get Raha Pesa on Google Play for Android.

Question 6

Who is Raha Pesa best suited for?

Accepted Answer

Raha Pesa is best suited for individual consumers and small business owners in Kenya who need short-term digital loans and prefer to apply, receive, and repay credit entirely via their smartphones. It is especially focused on serving underbanked users who may not have access to traditional bank loans.

Question 7

How do I contact Raha Pesa support?

Accepted Answer

You can contact Raha Pesa support by email at cs.rahapesa.android@mkulimapay.co.ke for Android app issues or cs.rahapesa.ios@mkulimapay.co.ke for iOS-related enquiries. Support is available to help with account, loan application, and repayment questions.

Question 8

Does Raha Pesa have a plan for teams or businesses?

Accepted Answer

Yes, Raha Pesa offers loan products suitable for businesses, including business loans up to KES 500,000. These are designed for SMEs and small business owners rather than large enterprises or multi-user team accounts.

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