A web and API bulk SMS platform for Kenyan businesses to send OTPs, reminders, transaction alerts, and campaigns with branded sender IDs and delivery analytics.

PrimeText Product Overview

Is PrimeText Right for You?

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Best For

  • Kenyan businesses
  • App login OTPs

What It Does Well

  • Bulk SMS sending
  • OTP messaging

Things to Check

  • Sender ID approval time
  • Local carrier coverage

About PrimeText

Screenshot of PrimeText website

PrimeText Africa is a business messaging platform for Kenyan businesses and teams that need to send bulk SMS, OTPs, reminders, transaction alerts, and other customer communications via a dashboard or API.

Key capabilities include:

  • Bulk SMS campaigns with contact groups, templates, scheduling, and imports (including Excel) for sending high-volume customer notifications
  • OTP and 2FA messaging for authentication flows, designed for fast delivery on Kenyan networks
  • Branded sender IDs plus delivery tracking and analytics to monitor delivery performance and message results
  • Two-way SMS with keyword auto-replies, inbox-style reply handling, and webhook routing into business systems

It also provides a REST API with webhooks for delivery receipts, a Postman collection, a sandbox environment, and official SDKs for Node.js, Python, PHP, and Laravel. API documentation is available at https://primetext.africa/docs.

Available on Web (dashboard) and REST API. It targets B2B organisations such as customer service teams, finance and banking, healthcare, retail and e-commerce, logistics, and SaaS companies operating in Kenya.

Notable in the Kenyan market for its stated direct carrier connections to Safaricom, Airtel Kenya, and Telkom Kenya, plus M-Pesa support for top-ups and listed integration use cases (Salesforce, HubSpot, Shopify, WooCommerce, Zapier, QuickBooks, Zoho CRM). The website also advertises 50 free SMS credits at signup (no card required) and a 99.9% uptime SLA (website claim).

PrimeText Facts

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Pricing & Fees
Variable pricingStarter plan is KSh 5,000/month for 1,000 SMS and Business is KSh 15,000/month for 5,000 SMS; Enterprise pricing is custom. Bulk SMS starts from KSh 0.80 per message. New accounts get 50 free SMS, and there is a 14-day money-back guarantee.

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Frequently Asked Questions About PrimeText

PrimeText is a business messaging platform for sending bulk SMS, OTPs, reminders, and transaction alerts. You can send messages through its web dashboard or connect your systems using its REST API.

PrimeText offers 50 free SMS credits at signup. Paid plans are Starter at KSh 5,000 per month for 1,000 SMS, Business at KSh 15,000 per month for 5,000 SMS, and Enterprise with custom pricing.

PrimeText primarily serves businesses in Kenya and also describes its service as available to businesses across East Africa.

You can sign up on the PrimeText website. Signup includes 50 free SMS credits and does not require a credit card.

PrimeText is best suited for businesses and organizations that need to send customer messages, such as OTPs, reminders, transaction alerts, or SMS campaigns, particularly those operating in Kenya.

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