Question 1

What is Plaqad and how does it work?

Accepted Answer

Plaqad is a web-based AI communications intelligence and operations suite for monitoring African media, managing briefs and content, and detecting crises across press, broadcast, digital, and social channels. Its Intelligence Suite includes IQ (media monitoring), Scout and OS (market and strategic intelligence), BA (briefing workflows), Studio and Intel (content and social operations), PA (an AI assistant integrated with Google Workspace), Talent (communications talent sourcing), and People (an HR knowledge assistant), all in a single browser-based platform tailored to African media dynamics, especially Nigeria.

Question 2

How much does Plaqad cost?

Accepted Answer

Plaqad uses a paid, credit-based pricing model at $0.01 per credit, with a shared credit balance across all Plaqad products; Pay-As-You-Go plans start around $20/month for 2,000 credits, billed monthly in advance. There is also an IQ Starter plan at $1/month for Plaqad IQ Conversations, and Enterprise/Custom plans with bespoke product bundles, custom usage rates, committed volumes, onboarding and support, SSO, integrations, and tailored service levels.

Question 3

What countries does Plaqad operate in?

Accepted Answer

Plaqad operates primarily in African markets with a strong focus on Nigeria, including Nigerian press and broadcast monitoring. It also references pan-African coverage and pan-African communications talent management, but specific additional countries beyond Nigeria are not named.

Question 4

How do I sign up for Plaqad?

Accepted Answer

You can sign up for Plaqad through its web-based platform using the signup flow available in your browser. Once registered, you choose a monthly credit amount or starter/enterprise plan, then access the Plaqad Intelligence Suite from the same web interface.

Question 5

Does Plaqad have a mobile app?

Accepted Answer

No, Plaqad is available on web only, through a browser-based platform.

Question 6

Who is Plaqad best suited for?

Accepted Answer

Plaqad is best suited for corporate communications and brand teams, PR agencies, and enterprises operating in Nigeria and across pan-Africa that need to monitor reputation, manage crises, coordinate stakeholder communications, and run content and social approvals. It is particularly relevant for teams responsible for African media monitoring and crisis response who benefit from AI-driven insights tuned to local media dynamics.

Question 7

How do I contact Plaqad support?

Accepted Answer

You can contact Plaqad support by emailing welcome@plaqad.com. Enterprise and custom plan customers also receive onboarding and support as part of their contracted terms.

Question 8

Does Plaqad have a plan for teams or businesses?

Accepted Answer

Yes, Plaqad offers plans suitable for teams and businesses, including multi-product suites shared across a single workspace credit balance and workflows designed for corporate and agency use. Enterprise/Custom plans add team-focused options such as SSO, role-based access controls, integrations, onboarding, and custom service levels for organizations.

Question 9

Does Plaqad offer an API or integrations?

Accepted Answer

Plaqad offers integrations as part of its Enterprise/Custom plans, which can include SSO and other system connections for business customers. There is no publicly documented API, and no official Plaqad API documentation URL is available.

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