PaperTrail
An enterprise content and document management platform for organisations to store, search, automate workflows, and securely share and sign business documents.
PaperTrail Product Overview
Is PaperTrail Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- South African organisations
- Records-heavy teams
What It Does Well
- Document storage
- Fast document search
Things to Check
- South Africa only
- Signing legal validity
About PaperTrail
PaperTrail is a South African enterprise content and document management platform for organisations that need to digitise, store, organise, search, and securely share high volumes of business documents, with deployment options in the cloud or on-premise.
Key capabilities include:
- Electronic Content Management (ECM) for organising digital assets and enabling controlled access, collaboration, and remote content sharing.
- Advanced document capture and OCR for bulk and online capture, image enhancement, full-page or zonal OCR, form and barcode recognition, automated or manual page separation, and creation of fully text-searchable scanned PDFs.
- Workflow automation to route tasks and approvals across business units, with monitoring and visibility of processes.
- Module-based solutions for specific processes, including LeaseHub (lease document collection, credit checks, and lease signing), PeopleHub (employee lifecycle support from recruitment to onboarding with regulatory requirements), CreditorsHub (accounts payable and vendor invoice management), TravelHub (supplier invoice collection with OCR/RPA extraction for travel debtors collection), Contract Management (drafting, approvals, signing, renewals, addendums, access control, reporting and analytics), and PaperTrail Sign (electronic, legally compliant eSignatures).
Available on Web.
It primarily serves B2B teams such as property managers, finance and accounts payable departments, HR teams, legal and contract teams, travel operators, banks, manufacturers, and public-sector organisations.
The platform is notable in the South African market for long-running enterprise adoption across multiple sectors and for combining ECM, high-volume capture/OCR, and process automation in a single ecosystem operated by Egis Software.
PaperTrail Facts
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Latest PaperTrail News & Updates
Liners collects product news from official company updates and trusted publications. We refresh coverage as new articles are published. How we source dataFrequently Asked Questions About PaperTrail
PaperTrail is an enterprise content and document management platform that lets organisations digitise, store, organise, search, automate workflows, and securely share and sign high volumes of business documents via a web interface, deployed either in the cloud or on premise. It works by capturing documents (including bulk scanning and OCR), storing them in a structured repository, then routing them through configurable workflows and specialist modules such as LeaseHub, PeopleHub, CreditorsHub, TravelHub, Contract Management and PaperTrail Sign for signing and compliance.
PaperTrail primarily operates in South Africa, with offices in Johannesburg, Cape Town and Durban. It also has a presence or operations in Ghana and New Zealand, and its parent company Egis Software provides solutions to Europe, the United Kingdom, South Africa and other emerging markets.
To sign up for PaperTrail you typically need to book a demo or submit an enquiry from the website so the team can assess your requirements and provision an account for your organisation. New customers are onboarded in collaboration with Egis Software, including configuration of modules, deployment (cloud or on premise) and user access.
PaperTrail is available as a web platform, and there is no verified dedicated mobile app for Android or iOS for its document management solution. You can access PaperTrail through a browser on desktop or mobile devices.
PaperTrail is best suited for business and public sector teams that manage large volumes of documents and need workflow automation, compliant records management and electronic signing. Typical users include property managers, finance and accounts payable teams, HR departments, legal and contract teams, travel operators, banks, manufacturers and government organisations.
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