Question 1

What is OriginTrace and how does it work?

Accepted Answer

OriginTrace is a web-based supply chain traceability and export compliance verification platform for African commodity exporters, aggregators, and importers. It works by mapping GPS-verified farm plots or extraction sites, capturing field data (even offline), linking bags and batches through aggregation and processing, then scoring each shipment against multiple regulations and generating origin-proof and compliance documents for buyers.

Question 2

What countries does OriginTrace operate in?

Accepted Answer

OriginTrace primarily targets African exporters, with a specific focus on Nigeria and West Africa, and supports buyers and importers sourcing commodities from African countries. Its tooling and content are tailored to exports of cocoa, coffee, cashew, sesame, shea, palm oil, timber, rubber, and minerals from these regions.

Question 3

How do I sign up for OriginTrace?

Accepted Answer

You can sign up for OriginTrace by requesting a demo or applying for early access to its pilot program through the website, where you can book a 30-minute walkthrough and submit your company details. Access is currently limited to selected exporters in Nigeria and West Africa.

Question 4

Does OriginTrace have a mobile app?

Accepted Answer

No, OriginTrace does not currently offer a dedicated mobile app for Android or iOS. It is available as a browser-based web platform that can be accessed from devices with internet access.

Question 5

Who is OriginTrace best suited for?

Accepted Answer

OriginTrace is best suited for exporters, cooperatives, aggregators, processors, and buyers/importers involved in agricultural, timber, and mineral commodity supply chains that source from Africa. It is particularly useful for teams that need GPS-based origin proof, traceability from farm or mine to export, and pre-shipment compliance checks for regulations such as EUDR, FSMA 204, GACC, and similar frameworks.

Question 6

How do I contact OriginTrace support?

Accepted Answer

You can contact OriginTrace support by emailing hello@origintrace.trade or support@origintrace.trade. These addresses can be used for product inquiries, pilot access, and technical or compliance-related questions.

Question 7

Does OriginTrace have a plan for teams or businesses?

Accepted Answer

Yes, OriginTrace is designed as a B2B platform for teams and businesses, including exporters, cooperatives, aggregators, processors, and buyer/importer organizations. Multiple users within a company can collaborate on traceability, shipment scoring, and compliance documentation within the same environment.

Discover Products, Get Discovered.