Ordr

Ordr is an AI ordering agent for food and beverage (F&B) businesses that handles end-to-end delivery and pickup ordering conversations inside popular social messaging channels.

Key capabilities include:

• Chat-to-order automation that guides customers through menu browsing, item selection, upsells, address capture, and payment, then confirms the order.
• Native dialect voice ordering that understands Egyptian, Khaleeji, and English voice notes for voice-based ordering in chat.
• Operational integrations that push confirmed orders to the kitchen/POS and dispatch drivers via 3PL connections.
• Service safeguards such as menu-constrained logic (to avoid offering non-existent items), frustration detection with human handoff, and Ramadan and peak modes for Iftar surges and Suhoor pre-orders.

Available via a web interface for merchant setup and management, with customer ordering on WhatsApp, Instagram, and Messenger.

Built for restaurants, cafes, and other F&B operators that run delivery, pickup, and social-channel ordering, especially teams looking to reduce manual WhatsApp/phone ordering and avoid aggregator commissions.

Notable for its pay-per-conversation commercial model with flat fees, 0% commission, and $0 for non-converting conversations, plus a specialist focus on F&B workflows (including modifiers and variations) rather than generic chatbot behavior. It is listed as “Ordr by Robusta Technology Group,” and it explicitly supports Egyptian dialect voice notes, making it relevant for Egypt-focused operations (other markets are not specified).