Question 1

What is OneHealth and how does it work?

Accepted Answer

OneHealth is Nigeria's digital-first online pharmacy and healthcare platform that connects patients with quality medicines, pharmacist consultations, doctor services, and laboratory tests. It operates through a network of over 1,000 partner pharmacies across Nigeria's 36 states, allowing customers to access medications and healthcare advice remotely through chat or phone consultations with licensed pharmacists.

Question 2

What countries does OneHealth operate in?

Accepted Answer

OneHealth operates in Nigeria, with pharmacy coverage across all 36 states plus the Federal Capital Territory.

Question 3

Who is OneHealth best suited for?

Accepted Answer

OneHealth is suited for individuals seeking convenient access to quality medicines and healthcare consultations without leaving home or office, as well as healthcare providers and Health Maintenance Organizations (HMOs) looking to expand their service reach across Nigeria.

Question 4

How do I contact OneHealth support?

Accepted Answer

Send an email to customerservice@onehealthng.com for support.

Question 5

Does OneHealth have a plan for teams or businesses?

Accepted Answer

Yes, OneHealth partners with Health Maintenance Organizations (HMOs) and community pharmacies to provide healthcare solutions, including nationwide medication access, care coordination, and cost-effective services for their enrollees and customers.

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