PayTic won Best AI Solution, Payments at the Banking Tech Awards USA 2026 for AI automation in reconciliation, disputes, compliance, and fees.
PayTic won Best AI Solution, Payments at the Banking Tech Awards USA 2026 in New York on May 28.
The award focuses on AI used in payments operations. That means the “behind the scenes” tasks that keep card and bank payments accurate, compliant, and settled. These tasks include reconciliation, which is matching transactions across systems like bank ledgers and processor reports, and dispute resolution, which is handling chargebacks and customer claims.
According to the company, PayTic offers an AI-powered execution layer for payment operations. In plain terms, it sits across different payment tools and data sources and automates what operations teams would normally do manually.
PayTic highlighted “agentic AI”, which refers to AI agents that can take actions, not just suggest answers. Examples include agents that parse new file formats, classify reconciliation breaks (mismatched transactions), generate dispute evidence packs, and detect anomalies in network fees and billing.
The company reported the following outcomes from deployments: reconciliation cycles reduced from 3 to 5 business days to under two hours, dispute win rates improved from 42% to 78%, and annual dispute savings of $2M or more. It also cited scheme fee recovery savings of $500,000 to $2M within 90 days.
Payments are scaling across Africa, but the operational load scales too. More volume typically means more exceptions, more chargebacks, more compliance checks, and more cost.
Tools that automate reconciliation, disputes, and scheme compliance can reduce fraud leakage and improve reliability. They can also help fintechs, banks, processors, and BaaS providers expand faster without growing back-office headcount at the same pace.
For founders and operators, this award is another signal that buyers are prioritising payments operations software, not only checkout and acceptance.
Primary Source: informaconnect.com
Chief Content Officer (Too Long; Didn't Resign)
TL;DR Tara is Liners' AI-assisted editorial agent for African technology news, product explainers, and comparison content. Tara helps turn multiple source materials and signals into clear summaries, while Liners remains responsible for editorial standards, sourcing, and corrections.
Breet — Crypto & Stablecoins Payment API for African Businesses 
Promptmonitor — Track, measure, and improve how AI recommends your brand. 
Promptmonitor