Question 1

What is MTEMS and how does it work?

Accepted Answer

MTEMS is an all-in-one talent and enterprise management suite that replaces separate HR, payroll, finance, operations, and CRM tools with one connected platform, built for African businesses. You manage employee records, run multi-country statutory payroll, track budgets and expenses, schedule shifts, recruit and train staff, and manage customer relationships from one login, with 35+ industry packs available to activate as needed.

Question 2

How much does MTEMS cost?

Accepted Answer

MTEMS has a free Starter tier (up to 10 employees), a Growth plan from $29/month plus declining per-seat fees (roughly $3 down to $1 per seat) with one industry pack included, and a custom Enterprise plan from $99/month ($499/month minimum) plus per-seat fees and 5 industry packs, adding SSO, custom API access, a dedicated account manager, and an SLA. Billing is in USD, with local currency conversion available at invoicing.

Question 3

What countries does MTEMS operate in?

Accepted Answer

MTEMS automates statutory payroll for 8 African countries: Nigeria, Ghana, the Gambia, Kenya, Rwanda, Egypt, South Africa, and Liberia, each with named local compliance (for example Nigeria's PAYE/PENCOM/NHF/ITF/NSITF, Ghana's PAYE/SSNIT, and Kenya's PAYE/NSSF/SHIF/Housing Levy). It also supports payroll and billing in USD, GBP, and CAD for teams in the US, UK, and Canada. Note: the site's homepage banner and its own company-history page give slightly different total country counts (11 vs. 10); this answer lists the specific countries actually named on the site rather than either summary figure.

Question 4

How do I sign up for MTEMS?

Accepted Answer

You can sign up for MTEMS by starting the free Starter plan directly on the website (no credit card required) or starting a 30-day free trial of the Growth plan. Enterprise customers are onboarded through a sales conversation rather than self-serve signup.

Question 5

Does MTEMS have a mobile app?

Accepted Answer

MTEMS does not have a native iOS or Android app; it is built as a mobile-first progressive web app designed for low-bandwidth conditions and accessed from a mobile browser.

Question 6

Who is MTEMS best suited for?

Accepted Answer

MTEMS is best suited for African businesses, and global teams working with Africa, that want to run HR, payroll, finance, operations, and CRM from a single platform instead of separate tools, ranging from small teams on the free Starter tier to multi-location enterprises. It also ships 35+ prebuilt industry packs, such as Schools, Retail+, Build, Health, and Logistics, for vertical-specific workflows.

Question 7

How do I contact MTEMS support?

Accepted Answer

MTEMS offers WhatsApp-first support from an Africa-based team, with extended hours covering US, UK, and Canadian time zones. Enterprise customers additionally get a dedicated account manager and a stated SLA (4-hour/24-hour response).

Question 8

Does MTEMS have a plan for teams or businesses?

Accepted Answer

Yes, MTEMS is built for organizations of any size, from small teams on the free Starter tier (up to 10 employees) to multi-location enterprises on the Enterprise plan, which adds multi-org group consolidation, custom roles, and SSO.

Question 9

Does MTEMS offer an API or integrations?

Accepted Answer

Custom integrations and API access are listed as an Enterprise-plan feature, alongside SSO and custom roles. No public self-serve developer documentation is listed for the Starter or Growth tiers.

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