Question 1

What is Monica and how does it work?

Accepted Answer

Monica is Nigeria's cryptocurrency exchange and financial platform that lets you convert crypto (Bitcoin, USDT, ETH, BNB, TRX, SOL, USDC) to Naira instantly with zero bank transfer fees. Beyond crypto trading, it's a complete financial app where you can pay bills, buy airtime and data, send money to other users, access over 1,000 gift cards, and manage your finances all in one place.

Question 2

How much does Monica cost?

Accepted Answer

Monica charges zero fees for bank transfers and crypto conversions. You get a 5% discount on airtime purchases, and all transactions are processed with no hidden charges.

Question 3

What countries does Monica operate in?

Accepted Answer

Monica operates exclusively in Nigeria, built specifically for the Nigerian market with integrations across all 24+ Nigerian commercial banks.

Question 4

How do I sign up for Monica?

Accepted Answer

Users can sign up for Monica by downloading the app and completing registration via the Android or iOS stores using phone number and identity verification.

Question 5

Does Monica have a mobile app?

Accepted Answer

Yes, Monica is available on iOS and Android. You can download Monica on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Monica best suited for?

Accepted Answer

Monica is best suited for Nigerians who trade cryptocurrency, need fast bill payments, want to buy airtime and data, send money to friends, or shop internationally using gift cards. It's designed for both first-time app users and experienced crypto traders.

Question 7

How do I contact Monica support?

Accepted Answer

Support is available through in-app live chat, the online help center, or by emailing support@monica.ng.

Question 8

Does Monica have a plan for teams or businesses?

Accepted Answer

Monica offers a dedicated business plan for verified Nigerian businesses that includes higher limits and multi-user management.

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