Question 1

What is MIC Global and how does it work?

Accepted Answer

Micglobal (MIC Global) is an AI-powered embedded income protection and microinsurance provider that partners with digital platforms, banks, telcos, employers, and other companies to offer loss-of-income cover at the point of sale. Partners integrate MIC Global’s MiIncome products via API into their customer journeys so that end users receive parametric, short-term income protection when specific events (like job loss, illness, or weather disruptions) trigger a payout.

Question 2

What countries does MIC Global operate in?

Accepted Answer

Micglobal operates globally with underwriting capacity via MIC Re in Anguilla and Lloyd’s Syndicate 5183, and it underwrites insurance across multiple countries including markets in Africa and Asia. It focuses on underserved and unserved consumers and small businesses through partnerships with banking, mobile, fintech, and other digital platform partners across 12–17 countries worldwide.

Question 3

How do I sign up for MIC Global?

Accepted Answer

You do not sign up directly as an individual on Micglobal’s site; instead, you access its protection products through partner platforms (such as banks, fintechs, telcos, employers, or gig and mobility apps) that embed MiIncome and related microinsurance into their customer journeys. If you are a platform or business interested in partnering, you can reach out via the contact form on the Micglobal website to explore integration.

Question 4

Does MIC Global have a mobile app?

Accepted Answer

Micglobal does not list a standalone consumer mobile app for Android or iOS. Its services are delivered primarily through web and API-based integrations that are embedded inside partner platforms’ own apps and digital experiences.

Question 5

Who is MIC Global best suited for?

Accepted Answer

Micglobal is best suited for digital platforms and businesses, such as banks, fintechs, telcos, gig and mobility platforms, remittance and wallet providers, and employers that want to embed income loss protection and microinsurance into their products. The end users who benefit most are freelancers, gig workers, micro-entrepreneurs, and salaried professionals who face short-term income disruption and need simple, fast income protection.

Question 6

How do I contact MIC Global support?

Accepted Answer

You can contact Micglobal support by using the contact form on the Micglobal website, where you can submit inquiries about partnerships, products, or general support. For media or press-related questions, Micglobal also lists a press contact email (press@micglobal.com).

Question 7

Does MIC Global have a plan for teams or businesses?

Accepted Answer

Yes, Micglobal is designed for teams and businesses through its B2B2C embedded model, offering income protection and microinsurance solutions that are integrated into partner platforms rather than sold directly to individuals. Banks, fintechs, telcos, employers, and other enterprises can embed MiIncome and related products to protect their customers or employees and enhance their own offerings.

Question 8

Does MIC Global offer an API or integrations?

Accepted Answer

Yes, Micglobal offers API-based integrations that allow partner platforms to embed MiIncome and other microinsurance solutions directly into their user journeys. It provides a rapid integration toolkit that maps partner data fields, generates API connectors, and provisions sandbox environments, although no public, self-serve API documentation portal is exposed.

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