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Turn existing CCTV into real-time incident alerts
ManageEngine
Enterprise IT management suite for IT teams and MSPs to monitor networks and apps, manage endpoints and identities, run service desks, and detect threats.
ManageEngine Product Overview
Is ManageEngine Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Enterprise IT teams
- Managed service providers
What It Does Well
- Network monitoring
- App performance monitoring
Things to Check
- Nigeria, SA, Egypt coverage
- Needed modules included
About ManageEngine
ManageEngine is an enterprise IT management software portfolio for mid-market and enterprise IT teams and MSPs that need to manage operations, security, and service delivery across hybrid environments. It is the enterprise IT management division of Zoho Corporation, headquartered in Chennai, India, with 4,000+ employees globally.
Key capabilities across its 60+ products and free tools include:
- Identity and access management for Active Directory and Microsoft 365, plus MFA, SSO, Zero Trust workflows, and privileged access management (PAM)
- Unified endpoint management and security for desktops, laptops, servers, mobile devices, and browsers
- IT operations management and observability, including network, server, and application monitoring, AIOps, and digital experience monitoring (DEM)
- SIEM and security analytics covering log management, security auditing, threat detection and response, and UEBA
- IT service management and low-code app development, extendable via a developer marketplace with 170+ extensions
In February 2025, the company rolled out Zia Agents, an AI agent platform spanning its portfolio with prebuilt and custom autonomous agents, plus Model Context Protocol support for third-party LLM interoperability.
Available via Web, with on-premises and cloud-ready/cloud-native deployment options; Android and iOS apps are available for specific products.
Target users include enterprise and mid-market IT departments, managed service providers, and regulated organizations in sectors such as government, education, healthcare, financial services, manufacturing, retail, logistics, and energy.
ManageEngine maintains a registered office in Lagos, Nigeria and New Cairo, Egypt, plus a South African legal entity (Zoho Corporation South Africa) handling local, POPIA-compliant data.
ManageEngine Facts
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Frequently Asked Questions About ManageEngine
ManageEngine is a portfolio of IT management software products that help organizations monitor and manage their IT operations, security, endpoints, identities, and service delivery across hybrid and multi‑cloud environments. You choose and deploy specific products (for example for endpoint management, identity and access management, IT operations monitoring, or service management), then use their web consoles and mobile apps to configure policies, monitor systems, automate workflows, and respond to incidents.
ManageEngine uses a paid, per‑product licensing model, and each product is priced separately based on edition, number of devices, users, or other usage metrics. You can start with a free 30‑day trial of most products, then request a quote or pricing details from the sales team or a local partner to get an exact cost for your environment.
To sign up for ManageEngine, you typically select the product you need on the website, then download the installer or start a free 30‑day trial from that product’s page. After installation or trial signup, you create or use your account, follow the setup wizard to add your devices or services, and then configure the product to match your IT environment.
Yes, ManageEngine offers mobile apps for specific products on Android and iOS. These apps let you perform tasks like monitoring infrastructure, managing endpoints, or handling service desk tickets from your mobile device, depending on which product you use.
ManageEngine is best suited for mid‑market and enterprise IT teams and managed service providers that need to manage and secure complex, distributed IT environments. It is particularly relevant for organizations with hybrid identity (Active Directory and Microsoft 365), multi‑cloud or hybrid infrastructure, and regulated sectors such as government, education, healthcare, financial services, manufacturing, retail, logistics, and energy.
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