Question 1

What is M-Shwari and how does it work?

Accepted Answer

M-Shwari is a mobile savings and microloan service for M-PESA customers in Kenya. It lets eligible users save money in an interest-bearing account and request short-term loans from their phone through the M-PESA menu.

Question 2

How much does M-Shwari cost?

Accepted Answer

M-Shwari does not have a separate subscription price, but each loan has fees. The product lists a 7.5% loan fee, and Safaricom also notes 1.5% excise duty, with savings interest paid on balances.

Question 3

What countries does M-Shwari operate in?

Accepted Answer

M-Shwari operates exclusively in Kenya as a mobile banking service offered by NCBA Group in partnership with Safaricom.

Question 4

How do I sign up for M-Shwari?

Accepted Answer

You sign up through the M-PESA menu on your phone, then select Loans and Savings and open M-Shwari. Eligibility is limited to M-PESA customers.

Question 5

Does M-Shwari have a mobile app?

Accepted Answer

Yes, M-Shwari is available on iOS and Android. You can download Ke on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is M-Shwari best suited for?

Accepted Answer

M-Shwari is best suited for M-PESA customers in Kenya who want phone-based savings and small short-term loans.

Question 7

Does M-Shwari have a plan for teams or businesses?

Accepted Answer

No, there is no team or business plan listed for this product.

Question 8

Does M-Shwari offer an API or integrations?

Accepted Answer

Yes, M-Shwari offers a public API. View the official Ke API documentation for endpoints, authentication, and integration guides.

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