Question 1

What is Logidoo and how does it work?

Accepted Answer

Logidoo is a web-based logistics marketplace that connects individuals, merchants, and businesses with verified transport and logistics providers to ship parcels across African markets. You request a shipment on the platform, receive quotes from logistics partners, choose an option, pay online, then track your parcel and its logistics steps (including cross-border procedures) through the platform until delivery.

Question 2

How much does Logidoo cost?

Accepted Answer

Logidoo uses a paid, transaction-based model where logistics providers are charged commissions per shipment and service fees are based on factors such as distance, weight, urgency, and type of goods. Exact end-customer prices and subscription details are not publicly standardized, so you will see final costs when you request a quote or arrange shipments through the platform.

Question 3

What countries does Logidoo operate in?

Accepted Answer

Logidoo operates across multiple African markets, with reported activity in countries including Senegal, Morocco, Côte d’Ivoire, Mali, Mauritania, Guinea, Gambia, Tunisia, Benin, and Cameroon. Its corridors focus on intra-Africa and cross-border shipping, with additional routes from hubs such as France, Turkey, the UAE, and China into African destinations.

Question 4

How do I sign up for Logidoo?

Accepted Answer

You can sign up for Logidoo by visiting the Logidoo website and creating an account through the online platform, then providing the necessary shipment and business details. Once registered, you can request quotes, book shipments, and manage logistics operations directly from your web account.

Question 5

Does Logidoo have a mobile app?

Accepted Answer

Logidoo is available as a web-based platform, and there is no verified information indicating a dedicated mobile app for iOS or Android. You can access its services using a web browser on desktop or mobile devices.

Question 6

Who is Logidoo best suited for?

Accepted Answer

Logidoo is best suited for consumers, merchants, and e-commerce businesses that need to ship parcels and goods across African countries, including cross-border trade. It is particularly valuable for businesses engaged in regional or international commerce that require logistics coordination, customs handling, and tracking across multiple corridors in Africa.

Question 7

How do I contact Logidoo support?

Accepted Answer

You can contact Logidoo support through the contact options provided on the Logidoo website, which may include web forms or messaging channels such as WhatsApp, as well as in-person assistance at its physical locations in certain cities. For shipment-related issues, you typically reach out via the platform where you request quotes and manage deliveries.

Question 8

Does Logidoo have a plan for teams or businesses?

Accepted Answer

Yes, Logidoo provides services and plans tailored for teams and businesses, including subscription options for organizations that require regular logistics and transport services. Business customers can use the platform to manage multiple shipments, compare transport options, integrate customs procedures, and coordinate logistics operations across different corridors.

Question 9

Does Logidoo offer an API or integrations?

Accepted Answer

Logidoo offers a technology platform that integrates with logistics providers’ systems and supports merchant logistics, but there is no clear public documentation of a standalone external API or third-party software integrations for end users. If you need programmatic access or specific integrations, you should contact Logidoo directly to discuss available options.

Discover Products, Get Discovered.