Lilwa Delivery

Lilwa Delivery is a Kenya-based last-mile delivery service for individuals and businesses that need on-demand delivery for food, shopping, essentials, parcels, and documents across multiple counties.

Key capabilities include:

• Multi-category delivery for food and drinks, grocery, chemist/medicine (24/7), gas and water, errands, plus business documents and parcels (including same-day options on some services)
• Marketplace ordering and WhatsApp ordering, letting customers place requests through the website or send order details via WhatsApp with instant confirmation
• Real-time order tracking with live GPS rider tracking, rider details (name, rating, contact), and ETA updates
• Payments and membership options, including M-Pesa Paybill, Visa/Mastercard card payments, cash on delivery, and Lilwa+ Rewards membership (listed at KES 999/month) with advertised cashback, points, and benefits

Available on Web, with API integration for businesses and developers (API gateway documentation available).

It targets consumers ordering local goods and services, plus restaurants, shops, and corporate clients that need bulk deliveries, employee lunch delivery, document logistics, and monthly billing.

It is notable in Kenya for its broad coverage claims (serving 15+ counties), support for bus parcel pickup and delivery from operators such as Easy Coach and Ena Coach (example pricing shown on-site), and an API that exposes delivery creation, tracking, payments, and ETA endpoints for logistics workflows.