Question 1

What is Leatherback and how does it work?

Accepted Answer

Leatherback is a cross-border payment platform that simplifies global trade for individuals and businesses by enabling fast international money transfers, multi-currency accounts, and local payments. It works through a mobile app where you sign up, verify your identity and address, open accounts in currencies like GBP, USD, NGN, and exchange or send money across borders with competitive rates.

Question 2

What countries does Leatherback operate in?

Accepted Answer

Leatherback operates in 21+ countries, with regulatory footprints in the United Kingdom, Nigeria, Canada, Ethiopia, Sri Lanka, Pakistan, India, and Nepal. It supports trading in 13+ currencies and has global partners for broader reach.

Question 3

How do I sign up for Leatherback?

Accepted Answer

Download the Leatherback app to register, choose your country and verify your identity, then verify your address to set up your account. For businesses, visit leatherback.co/business, select your country of incorporation, and submit required documents for review and approval.

Question 4

Does Leatherback have a mobile app?

Accepted Answer

Yes, Leatherback has a mobile app available for iOS and Android with over 200k downloads.

Question 5

Who is Leatherback best suited for?

Accepted Answer

Leatherback is best suited for individuals needing multi-currency accounts and borderless payments, as well as businesses like startups, small businesses, large corporations, enterprises, payment service providers, and financial institutions expanding globally.

Question 6

How do I contact Leatherback support?

Accepted Answer

Contact Leatherback support via in-app chat, email at help@leatherback.co, or fraud.enquiries@leatherback.co. You can also reach them through direct messages on social media or raise a ticket in the app.

Question 7

Does Leatherback have a plan for teams or businesses?

Accepted Answer

Yes, Leatherback offers business accounts for startups, small businesses, large corporations, enterprises, payment service providers, and financial institutions.

Question 8

Does Leatherback offer an API or integrations?

Accepted Answer

Yes, Leatherback offers a public API. View the official Leatherback API documentation for endpoints, authentication, and integration guides.

Question 9

What popular product is Leatherback an African alternative to?

Accepted Answer

Leatherback is an African-built alternative to Wise.

Discover Products, Get Discovered.