KudiSMS

KudiSMS is a multi-channel Communications Platform as a Service (CPaaS) for businesses that need to send customer communications across SMS, Email, WhatsApp, and Voice for verification, notifications, and campaigns.

Key capabilities include:

• SMS messaging for promotional campaigns, OTP and authentication, transactional updates, reminders, and personalised messages
• Email messaging for promotional and transactional use cases such as newsletters, order confirmations, account updates, promotional offers, and email OTP
• WhatsApp messaging (via WhatsApp Cloud infrastructure) for onboarding, account verification OTPs, appointment reminders, and order updates
• Voice messaging using pre-recorded audio and Text-to-Speech (TTS) calls for customer service alerts, reminders, OTP calls, and promotional voice messages

Teams can send messages via a web dashboard and integrate programmatically using an API (including messaging endpoints and callbacks). The platform also supports delivery reporting and high-volume sending use cases.

Available on Web and Android, with API access for integration.

Target users include B2B teams in ecommerce, logistics, banking, fintech, forex and investment, SaaS, real estate, hotels and hospitality, loan companies, debt recovery, startups, and marketers that need OTP delivery, transaction alerts, onboarding messages, and multi-channel customer engagement.

Notable in the Nigerian market context, it supports local business communication needs with a multi-channel setup (including WhatsApp and voice) and documented API options for product and engineering teams building messaging into African customer workflows.