What is Koinz and how does it work?

Koinz is a restaurant engagement and loyalty platform that allows users to discover restaurants, earn rewards, and place orders through a mobile app. Restaurants use the platform to manage loyalty programs, collect customer feedback, and increase repeat visits.

How much does Koinz cost?

Koinz's costs are usually customized based on the restaurant/merchant partnership setup and region.

What countries does Koinz operate in?

Koinz primarily operates in Egypt, where it partners with restaurants and food brands to power digital loyalty and ordering experiences.

How do I sign up for Koinz?

You can sign up by downloading the Koinz app or registering through their website/app onboarding flow and then selecting or joining participating restaurants as a user or applying as a merchant through their partner onboarding process.

Does Koinz have a mobile app?

Yes. Koinz offers a mobile app available on Android and iOS, which allows users to discover restaurants, earn rewards, and place orders.

Who is Koinz best suited for?

Koinz is best suited for restaurants, cafes, and food brands that want to build loyalty programs and engage customers, as well as diners looking for rewards and convenient food ordering.

How do I contact Koinz support?

Koinz support is typically accessed through the in-app help/support section or via their official website contact/privacy/terms pages, where users are directed to service channels.

Does Koinz have a plan for teams or businesses?

Yes, Koinz has a merchant/restaurant partner model, which functions like a business plan, but it is not publicly structured into standard “tiers”, it is customized per partner.

Koinz

🇪🇬 Egypt

A mobile pickup food ordering app for consumers in Egypt, Saudi Arabia, and the UAE to order from nearby restaurants, collect points, and redeem rewards.

Use it on:Web iOS· 4.5 Android· 3.8

Is Koinz right for you?

Best for

Busy lunch breaks
Pickup food orders
Restaurant reward hunters
Ordering ahead
Nearby restaurant browsing

What it does well

Order ahead pickup
Skip the queue
Rewards points tracking
Reward redemption
Nearby restaurant discovery

Things to check

Restaurant list size
Rewards rules
Pickup timing accuracy
Payment options
UAE and Saudi access

Koinz is a mobile pickup food ordering app for consumers who want to order from nearby restaurants and collect loyalty points on every purchase.

Key capabilities include:

Order ahead for pickup: Place an order in advance and collect it from the branch when it is ready, helping reduce in-store waiting time.
Restaurant discovery: Browse participating restaurants and cafes nearby to find pickup options.
Points and rewards: Earn points with each order and redeem them for free meals and gifts.
Points sharing: Share loyalty points with friends from inside the app.

Available on Android and iOS.

It primarily serves B2C users ordering food for pickup, and it also supports restaurants with customer engagement and loyalty tools, including feedback and analytics.

Notable in the region, it is an Egypt-founded startup (2018) operating across Egypt, Saudi Arabia, and the UAE, and it integrates with the Foodics app marketplace for restaurant engagement, loyalty, and ordering workflows. Support contact: support@koinz.app.

As of Jun 29, 2026, Koinz is rated 4.5 on the App Store from 1.5K reviews and 3.8 on Google Play from 8K reviews with 1M+ installs.

Social Links:

Categories:

E-commerce & Retail

Features & Business Model:

b2c loyalty-rewards marketplace order-management