Jumia Pay

Jumia Pay is a digital payment solution for online shoppers and merchants in Africa, designed for paying on the Jumia marketplace and at select partner merchants.

Key capabilities include:

• Secure online payments with encryption, fraud detection, and PCI DSS compliance; in Nigeria, payments are processed by NIBSS (per the product site).
• Multiple payment methods including debit/credit cards, bank transfer, PayPal, mobile money, direct debit, and bank-linked top-ups (availability can vary by market).
• Escrow-style customer protection that holds funds until delivery confirmation, plus fast refunds when an order is not accepted or when returns are verified.
• Business and merchant tools such as a real-time dashboard for tracking transactions, balances, and settlements, plus daily payouts.

Available on Web, Android, and iOS.

It targets B2C shoppers who want cardless or cashless checkout, and B2B2C merchants that need to accept customer payments on Jumia and partner sites.

Notable in the African market context, the service launched in 2016 (first in Nigeria) to support safer online payments and financial inclusion for underbanked users, and it operates across multiple African countries including Algeria, Cameroon, Egypt, Ghana, Ivory Coast, Kenya, Madagascar, Morocco, Mozambique, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Tunisia, and Uganda.