Question 1

What is Ijeni and how does it work?

Accepted Answer

Ijeni is a multiservice, on-demand marketplace in Tunisia that connects households and businesses with verified local professionals for home, personal, and maintenance services. You search by service and city, compare provider profiles and reviews, then contact and book them directly by phone or integrated chat, including fixed-price bookings for selected services.

Question 2

How much does Ijeni cost?

Accepted Answer

For clients, using Ijeni is free and there is no extra platform fee on top of service prices. Service providers use the platform on a subscription model after a trial period, but specific subscription fees are not publicly detailed.

Question 3

What countries does Ijeni operate in?

Accepted Answer

Ijeni operates in Tunisia with nationwide coverage across major cities and regions. No other countries are currently listed as supported markets.

Question 4

How do I sign up for Ijeni?

Accepted Answer

To sign up, you can create an account via the Ijeni website or mobile apps, then search for the service you need and choose a provider to contact and book. Service providers similarly sign up through the app or site to create a profile and start receiving client requests.

Question 5

Does Ijeni have a mobile app?

Accepted Answer

Yes, Ijeni is available on iOS and Android. You can download Ijeni on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Ijeni best suited for?

Accepted Answer

Ijeni is best suited for individual consumers and households who need trusted local services at home, as well as self-employed service professionals and small service businesses looking for new clients. It is also appropriate for businesses that have recurring or on-demand service needs.

Question 7

How do I contact Ijeni support?

Accepted Answer

You can contact Ijeni support by phone at (+216) 29 342 131 or by email at hello@ijeni.tn or dhiaeddsn@ijeni.tn. You can also use the contact form available on the Ijeni website or the support options in the mobile app.

Question 8

Does Ijeni have a plan for teams or businesses?

Accepted Answer

Yes, Ijeni supports businesses that need services, and companies can use the same platform to request and manage interventions. There is no separately described "team plan," but business customers are an explicit target user group.

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